ATM PM

TEKsystems•San Diego, CA

2d•$103,250 - $139,700•Onsite

About The Position

The ATM Program Manager will direct the end-to-end strategy, security, operational health, and modernization roadmap for SDCCU's ATM fleet of approximately 80 ATMs. This individual will serve as the primary owner of the ATM program, responsible for strategic planning, vendor management, lifecycle management, operational excellence, and continuous service improvement. This position is not a field-service ATM technician role. SDCCU utilizes third-party vendors for maintenance and after-hours support. The ideal candidate will operate as a strategic leader responsible for ensuring vendors are aligned to future-state initiatives, modernization efforts, operating system upgrades, hardware lifecycle management, telecommunications planning, and ATM network performance.

Requirements

ATM Operations
ATM Program Management
SLA Oversight
financial services
lifecycle planning
ATM Strategic roadmapping
key encryption
operational reporting
dashboard
invoice reconciliation
telecommunications systems
ATM infrastructure planning
project management
Key encryption administration
Information Security partnership experience
Fraud/Risk/Compliance collaboration
Dashboard development
Operational reporting
Budget management
Invoice reconciliation
Root cause analysis
Physical ATM infrastructure planning
ATM construction/site relocation experience
Telecommunications experience
Project management
Continuous improvement programs

Responsibilities

ATM lifecycle management
Strategic roadmap development
ATM fleet health ownership
Vendor and SLA management
Budget planning and cost oversight
ATM utilization analysis
Reporting and analytics
Incident management
Root cause analysis
Security and compliance partnership
Telecommunications coordination
ATM modernization initiatives
Fleet health reporting
ATM replacement and relocation planning
Transaction processing oversight
Invoice validation and reconciliation

Benefits

401(k) with 3% company match plus additional employer contribution
Medical, dental, and vision coverage with PPO and HMO options through major carriers
PTO and paid holidays
Tuition reimbursement up to $5,250 annually for eligible employees
Degree completion bonuses up to $1,500 for a Bachelor's and $3,000 for a Master's
Company-paid life insurance and long-term disability coverage
Wellness reimbursement up to $200 per year
Employee referral bonus program up to $1,000

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