ATM Coordinator

PNC•Philadelphia, PA

1d•$37,500 - $75,000•Remote

About The Position

Coordinates assigned Branch and Off-Site ATM machines to provide maximum availability and functionality and meet business objectives. Primary operational and support function for the ATMs in assigned territory. Dispatches technicians to troubleshoot and repair out-of-order equipment. Analyzes service problems and guides technicians in methods of problem resolution. Serves as point of contact for internal an external customers as required to meet business objectives. Administers a schedule for routine preventive maintenance. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Typically requires 3+ years experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Knowledge of ATM Servicing
Experience utilizing Excel
Accountability
Customer Service
Leveraging Technology
Microsoft Windows
Personal Initiative
Prioritization
Researching
Results-Oriented

Responsibilities

Coordinates assigned Branch and Off-Site ATM machines to provide maximum availability and functionality and meet business objectives.
Primary operational and support function for the ATMs in assigned territory.
Dispatches technicians to troubleshoot and repair out-of-order equipment.
Analyzes service problems and guides technicians in methods of problem resolution.
Serves as point of contact for internal an external customers as required to meet business objectives.
Administers a schedule for routine preventive maintenance.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.