Athletic Trainer or Certified Medical Assistant (CMA) - Orthopedics

Roper St. Francis Healthcare•North Charleston, SC

About The Position

Roper St. Francis Healthcare is hiring for an orthopedics role that may be filled by an Athletic Trainer or Certified Medical Assistant (CMA). The role is scheduled for 40 hours per week on day shifts. The responsibilities and qualifications differ depending on which position is filled. The Athletic Trainer provides clinical support to patient care while working directly with a supervising provider or physical therapist. This includes injury assessment, bracing, rehabilitation, return-to-play and functional training, patient education, plans of care and treatment, and support with provider scheduling and documentation. The role may serve patients from pediatric through geriatric populations. The position operates in a general office environment and may involve high-stress or fluctuating workloads, interruptions, exposure to infectious materials and other listed hazards, and occasional travel to off-site locations. The Certified Medical Assistant provides direct and/or indirect patient care under a provider’s direction and within the scope of practice. The CMA obtains and documents patient information, assists with care planning and ordered medications, prepares patients for examinations, supports virtual visits, maintains clinical and administrative workflows, and helps ensure a safe, orderly care environment. The role may also include front-desk tasks, follow-up on orders and referrals, and supply management. The CMA serves adult and geriatric patients. Benefits may vary by market and employment status.

Requirements

  • Athletic Trainer: NATA Board of Certification (BOC) certification is required.
  • Athletic Trainer: Current Athletic Trainer license in the state of practice is required.
  • Athletic Trainer: Bachelor’s degree in Athletic Training is required.
  • Certified Medical Assistant: Active certification from an accepted medical-assisting certifying organization is required; listed credentials include CMA, RMA, CCMA, NCMA, and NRCMA, with stated South Carolina restrictions. ABR-OE may be accepted if the incumbent cannot obtain MA certification, except in South Carolina.
  • Certified Medical Assistant: High school diploma or GED is required.
  • Certified Medical Assistant: In South Carolina, completion of one of the listed qualifying medical-assisting education or training programs is required.
  • Athletic Trainer: BLS Basic Life Support is preferred upon hire and required within 30 days for BSMH or at hire for RSFH.
  • Certified Medical Assistant: BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; preferred at hire and required before independent patient care at BSMH.
  • Athletic Trainer: Ability to document in EPIC, communicate verbally and in writing, fit braces/casts/medical equipment, explain exercises and care plans, manage inventory, understand billing and charging, schedule, and monitor patients during treatment and rehabilitation.
  • Athletic Trainer: Attention to detail, communication across generations and professions, conflict resolution, active listening, ability to interpret instructions, organize and explain information clearly, acceptance of authority, and teamwork.
  • Certified Medical Assistant: Skills in medical-record documentation, obtaining medical histories and vital signs, preparing and administering medications as directed, collecting and handling specimens, providing authorized prescription/refill information, explaining care instructions, cleaning and sterilizing instruments, performing routine laboratory tests, and general office duties.
  • Certified Medical Assistant: Strong oral and written communication, ability to collaborate with patients, families, and teams in a high-volume environment, medical terminology, attention to detail, multitasking, and ability to use standard office equipment.
  • Both roles: Ability to perform the physical and workplace demands described in the posting, including applicable patient maneuvering, manual dexterity, reaching, repetitive arm/hand movements, and exposure to listed workplace hazards.

Nice To Haves

  • Athletic Trainer: Master’s degree in Athletic Training.
  • Athletic Trainer: Two years of experience in an equivalent setting.
  • Athletic Trainer: Experience with EPIC Electronic Health Record or an equivalent EMR.
  • Certified Medical Assistant: Completion of an accredited post-secondary Medical Assistant education program, preferred outside South Carolina.
  • Certified Medical Assistant: Completion of an externship or clinical lab training.
  • Certified Medical Assistant: One year of recent Medical Assisting experience.

Responsibilities

  • Athletic Trainer: Support daily clinical treatment of patients and assist physical therapists in implementing treatment plans.
  • Athletic Trainer: Guide patients with exercise programs, treatment plans, bracing, and scheduling.
  • Athletic Trainer: Manage and coordinate injury-prevention programming for athletes and cash-based functional return-to-play programming.
  • Athletic Trainer: Coordinate care with outreach athletic trainers, physical therapists, and other medical professionals to support physician clinical throughput.
  • Athletic Trainer: Document injury treatments and plans of care.
  • Athletic Trainer: Maintain competency through continuing education, in-services, and other learning opportunities.
  • Certified Medical Assistant: Follow the legal responsibilities and requirements of the Medical Assistant role.
  • Certified Medical Assistant: Collect patient data, identify significant changes in condition, and report changes to the provider.
  • Certified Medical Assistant: Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
  • Certified Medical Assistant: Maintain clinical and administrative skills according to departmental competency guidelines.
  • Certified Medical Assistant: Show patients to examination rooms and prepare them for the physician.
  • Certified Medical Assistant: Travel to other facilities for providers or adjust hours to meet patient care needs as directed by the practice manager.
  • Certified Medical Assistant: Keep work areas, examination rooms, and equipment clean, orderly, safe, supplied, and functioning properly.
  • Certified Medical Assistant: Assist with virtual health visits, including visit setup, pre-charting, patient preparation, troubleshooting, and collection of relevant patient information.
  • Certified Medical Assistant: Document accurately and appropriately in electronic medical records.
  • Certified Medical Assistant: Manage electronic health record inbox messages under the provider’s verbatim instructions.
  • Certified Medical Assistant: Perform front-desk workflows as needed, including patient registration, scheduling, phone triage, cash handling, and check-in/check-out.
  • Certified Medical Assistant: Follow up on orders, appointments, referrals, and follow-up visits; collect co-pays as needed.
  • Certified Medical Assistant: Order supplies, track referrals, labs, and diagnostic tests, and dispose of contaminated supplies.
  • Both roles: Perform other job-related duties as required by a supervisor, subject to reasonable accommodation.
  • Both roles: Follow universal precautions, use personal protective equipment and devices, and learn infection-control policies.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, and short- and long-term disability.
  • Tuition assistance, professional development, and continuing education support.
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