Athletic Trainer/DME Field Service Rep (Cleveland, OH)

Enovis•Cleveland, OH

1d•Onsite

About The Position

Enovis is seeking a dedicated Field Service Representative in Cleveland, Ohio, to provide patient care in an orthopedic setting. The role supports patients and healthcare professionals with Enovis products, including orthopedic soft goods, functional bracing, and bone growth stimulators. The representative works with patients, physicians, physician assistants, clinical staff, and the Sales Team to support appropriate product use and positive patient outcomes. The position involves work in physician’s offices, hospitals, patient homes, and clinics, with travel to various locations using personal transportation. Overnight travel is not required.

Requirements

At least 2 years of experience in direct patient care; orthopedic, physical therapy, athletic training, or related experience is preferred.
Demonstrated patient care experience.
Bachelor’s degree in a related field.
Must satisfy third-party credentialing and screening requirements for access to hospital accounts.
Valid driver’s license and current automobile insurance.
Must already have full-time work authorization in the United States now and in the future without requiring employment visa sponsorship.
Ability to frequently lift and/or move up to 20 pounds.
Ability to travel up to 20% of the time and visit locations using personal transportation; overnight travel is not required.

Nice To Haves

Active Athletic Training licensure, Board of Certification (BOC) credential, American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Assistant (PTA) certification, or a related professional credential.

Responsibilities

Apply and provide education on the appropriate use and care of orthopedic soft goods, functional bracing, bone growth stimulators, and other Enovis products prescribed by healthcare providers.
Provide routine customer service to patients, physicians, physician assistants, and other clinical staff.
Manage inventory and participate in required audits.
Verify patient benefits using automation tools, including pre-authorization and/or upfront collection of the patient’s financial responsibility.
Serve as a liaison between customers, Enovis, and the Sales Team.
Follow Enovis Compliance and Ethics Programs, OIG and government healthcare regulations, clinic and hospital policies and procedures, and HIPAA requirements.