Athletic Trainer/DME Field Service Rep (Cleveland, OH)

Enovis•Cleveland, OH

14h•Onsite

About The Position

Enovis is seeking a patient-focused Field Service Representative to support orthopedic care in the Cleveland, Ohio area. As a member of the Field Services Team, this role helps deliver patient care and support the use of Enovis orthopedic products, including products from the DonJoy, Aircast, ProCare, and Exos brands. The position serves patients and healthcare professionals in settings such as physician offices, hospitals, patient homes, and clinics. It requires travel to local sites using personal transportation, with travel up to 20% and no overnight travel required. The role may involve exposure to airborne and bloodborne pathogens and frequently requires lifting or moving up to 20 pounds.

Requirements

At least 2 years of experience in direct patient care, preferably in an orthopedic, physical therapy, or athletic training environment, or related experience.
Demonstrated patient care experience.
Bachelor’s degree in a related field.
Must satisfy third-party credentialing and screening requirements to access hospital accounts.
Valid driver’s license and current automobile insurance.
Must already have full-time work authorization in the United States and not require employment visa sponsorship now or in the future.
Must be able to frequently lift and/or move up to 20 pounds.
Must use personal transportation to visit various locations.

Nice To Haves

Applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related credentials.
Experience in an orthopedic, physical therapy, or athletic training environment.

Responsibilities

Apply and provide education on the appropriate use and care of orthopedic soft goods, functional bracing, bone growth stimulators, and other Enovis products prescribed by healthcare professionals.
Provide routine customer service to patients, physicians, physician assistants, and other clinical staff.
Manage inventory and participate in required audits.
Verify patient benefits using automation tools, including handling pre-authorization and/or upfront collection of patient responsibility.
Serve as a liaison among customers, Enovis, and the Sales Team.
Comply with Enovis Compliance and Ethics Programs, OIG and government healthcare regulations, applicable clinic or hospital policies and procedures, and HIPAA requirements.