Athletic Facility Specialist - Mecklenburg County Sportsplex

Mecklenburg County • Matthews, NC

1d • Onsite

About The Position

Mecklenburg County Park and Recreation is adding a Recreation Specialist to the team at the Sportsplex! This full-time position will plan, organize, and direct athletic reservations, tournaments, and stadium events. This includes but is not limited to completing reservation requests, planning for large-scale events, managing vendors and contracts, and working closely with our maintenance team to ensure the facility is fully equipped for each event. The incumbent will also assist with training and leading part-time staff members. Additionally, the incumbent will have the opportunity to explore new marketing strategies and facility management solutions of a premier athletic venue. This position will be required to work nights and weekends based on the events schedule at the Sportsplex. Mecklenburg County Sportsplex is located on 175 acres on the south side of Charlotte, NC and is home to 9 synthetic turf multi-purpose fields, 2 high-quality natural grass multi-purpose fields, and a 5,000-seat natural grass multi-purpose Stadium. Known as a premier athletic facility around the Country, Sportsplex hosts a variety of local, regional, and national events ranging from youth and high school to college and professional sports year-round. Some highlighted events over the last year are the NCAA Division I Soccer Championships, College Rugby Championships, NCAA Soccer Conference Championships, USL Championship training and matches, training for the Mexico Men’s National Team as well as training for our local Major League Soccer team, Charlotte FC. By applying to this position, you are eligible to be considered for a similar role, in which you meet the minimum qualifications for, at other Park and Recreation locations should they become available. If you are looking to grow in your career, or transition laterally into a new role, don't miss this opportunity to apply!

Requirements

• Bachelor's degree in Park and Recreation Administration, Health and Physical Education, or a related field, or An equivalent combination of education and experience, including one of the following: Bachelor's degree with 6 months of prior work experience as a temporary or part-time employee with Mecklenburg County Park and Recreation Department, Associates, or Bachelor's degree with two (2) years of related experience, Four (4) years of similar related experience
• Combination of relevant education and relevant experience accepted
• Proficient in various computer applications including Microsoft Office Suite
• Valid North Carolina or South Carolina Driver’s License and County Driving Privileges
• Ability to obtain (within one year of hire) and maintain CPR and First Aid/AED Certification
• Knowledge of Recreational programming and instruction.
• Knowledge of Instruction in area of specialist.
• Knowledge of Principles, practices, and techniques of public recreation for all ages.
• Skills in Applying recreation knowledge through hands-on activities while meeting the needs of diverse populations
• Skills in Developing and enforcing general rules and safety procedure
• Skills in Managing multiple tasks concurrently
• Ability to work independently.
• Skills in Organizing and presenting demonstrations in area of specialization.
• Abilities in Building Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
• Abilities in Applied Learning: Assimilating and applying new job-related information in a timely manner.
• Abilities in Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Abilities in Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
• Abilities in Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Abilities in Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding safety standards.
• Abilities in Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Nice To Haves

• Athletic venue operations experience highly preferred
• Experience in leadership roles
• Staff training experience

Responsibilities

• Provide customer service and handling of funds in a recreation center or park facility through telephone, emails, web site, social media and walk in patrons and customers for information, program registration, center daily use and rentals.
• Ensure safety of participants/spectators and administer first aid when necessary.
• Enforce rules and regulations
• Collect fees and take registrations for recreational programs and facility rentals
• Assist in light maintenance of facilities and recreational areas
• Handles inquiries and complaints from public.
• Some programs may require driving a county vehicle to transport participants or commute to a different location
• Assist with department events
• May serve as manager on duty if Sr Facility Manager and Facility Manager are not available
• Plan, organize, and direct athletic reservations, tournaments, and stadium events.
• Complete reservation requests.
• Plan for large-scale events.
• Manage vendors and contracts.
• Work closely with the maintenance team to ensure the facility is fully equipped for each event.
• Assist with training and leading part-time staff members.
• Explore new marketing strategies and facility management solutions of a premier athletic venue.

Benefits

• medical
• dental
• vision
• life
• short term disability
• long term disability
• accident
• cancer
• critical illness
• medical bridge
• pet insurance
• dependent care
• healthcare
• commuter flexible spending accounts
• health savings account
• paid holiday
• vacation
• sick days
• near site clinics for preventive care and illnesses
• an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more
• an employee assistance program including financial and legal counseling
• access to Mecklenburg County fitness and aquatic facilities
• paid family leave
• tuition reimbursement
• a 5% employer match on retirement savings plan contributions
• a defined benefit plan for retirement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level