Athletic Facility Manager- Mecklenburg County Sportsplex

County of Mecklenburg, NC • Matthews, NC

1d • $52,132 - $68,423 • Onsite

About The Position

Mecklenburg County Park and Recreation is looking for an innovative and dynamic Athletic Facility Manager to join our team! This position will assist in the management and operation of the Mecklenburg County Sportsplex. In addition to planning, organizing, and directing athletic reservations, tournaments and stadium events, this position will also lead staff trainings and have an integral role in continued professional development amongst our team. The incumbent will have an important role in reviewing and completing reservation requests, planning for large events, managing vendors and contracts, and working with the maintenance team to ensure the facility is ready each day. Additionally, the Facility Manager will have opportunities to explore new marketing strategies, facility management solutions, and other areas of innovation to ensure the facility continues to be at the forefront of premier athletic facilities. The preferred candidate would have strong experience in event operations and be well-versed in creating and maintaining strong professional and community partnerships. This full-time position will require some evenings, weekends and holidays based on event schedules.

Facility Information: The Mecklenburg County Sportsplex, recognized as the 2023 Sports Field Management Association (SFMA) Professional Soccer Field of the Year, is a premier regional sports complex situated on 175 acres in south Charlotte, North Carolina. The Sportsplex features nine synthetic turf multipurpose fields, two championship-quality natural grass multipurpose fields, and a 5,000-seat natural grass stadium. The facility hosts a robust year-round schedule of local, regional, and national events, serving youth, high school, collegiate, amateur, and professional athletics. Designed to accommodate a wide range of field sports, the complex regularly hosts soccer, lacrosse, field hockey, rugby, football, and other athletic competitions. Recent marquee events include the NCAA Division II Men’s and Women’s Soccer Championships, Pop Warner National Championships, MLS NEXT Pro matches, the U.S. Open Cup, Big South Conference and South Atlantic Conference (SAC) Soccer Championships, SAC Lacrosse Championships, professional and international team training camps, and numerous national and regional tournaments.

By applying to this position, you are eligible to be considered for a similar role, in which you meet the minimum qualifications for, at other Park and Recreation locations should they become available. If you are looking to grow in your career, or transition laterally into a new role, don't miss this opportunity to apply!

Requirements

• Minimum of four (4) years of experience in recreation programming
• One (1) year of supervisory experience or completion of an approved supervisory training program
• Bachelor's degree in Recreation Administration, Park and Recreation or a related field
• Combination of relevant experience and education accepted
• Requires a valid North Carolina or South Carolina Driver’s License and County Driving Privileges
• Proficient in various computer applications including Microsoft Office Suite
• Ability to learn and run reports in Active software and Advantage
• Knowledge of principles, practices, and techniques of public recreation programs and the needs of all levels and age groups
• Knowledge of facilities and equipment required in both indoor and outdoor recreation activities
• Leadership in various recreational activities, including supervisory skills
• Preparing concise and accurate reports
• Developing work standards
• Develop, promote, schedule and coordinate programs, classes and special events
• Meeting the needs of diverse populations
• Defining work methods
• Communicating effectively both orally and in writing
• Managing multiple tasks concurrently
• Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
• Applied Learning: Assimilating and applying new job-related information in a timely manner
• Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
• Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs
• Developing Others: Planning and supporting the development of individuals’ skill and abilities so that they can fulfill current or future job/role responsibilities more effectively.
• Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive
• Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.
• Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding safety standards
• Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
• Delegating Responsibility: Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organizations and individuals’ effectiveness
• Facilitate Change: Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace
• Leadership Disposition: Demonstrating the traits, inclinations, and dispositions that characterize successful leaders; exhibiting behavior styles that meet the demands of the leader role
• Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people

Nice To Haves

• Athletic facility management experience highly preferred
• Experience facilitating staff trainings

Responsibilities

• Manage fiscal management, budget planning, implementation, execution and monitoring achievement of defined facility revenue and expense goals
• Monitor facility revenue through daily admissions, facility passes, fitness, wellness, and recreation programs, and facility rentals
• Manage staff including maintenance, program staff and customer service staff
• Manage and monitors vendor, agency and individual contracts
• Participate in staff conferences in planning comprehensive recreation programs
• Investigate and take action on requests, suggestions or complaints concerning recreation services
• Provide leadership by introducing new programs, equipment and facilities to staff members and the community
• Order equipment and supplies as needed
• Responsible for inventory control of equipment and materials allocated to programs
• Establish and maintain partnerships with agencies, neighborhood groups and user groups for developing an effective recreation plan for the community
• Respond to emergency situations
• Complete and maintain statistical reports on programming, attendance, facility usage and other necessary topics.
• Promote the use of a facility for recreational use and rental opportunities.
• Supervise full-time, part time and temporary employees.
• Create and manage staff schedules, coaching employees and annual reviews.
• Approve program proposals.
• Complete monthly safety checklists and site inspections

Benefits

• medical
• dental
• vision
• life
• short term disability
• long term disability
• accident
• cancer
• critical illness
• medical bridge
• pet insurance
• dependent care flexible spending accounts
• healthcare flexible spending accounts
• commuter flexible spending accounts
• health savings account
• paid holiday
• vacation
• sick days
• near site clinics for preventive care and illnesses
• an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more
• an employee assistance program including financial and legal counseling
• access to Mecklenburg County fitness and aquatic facilities
• paid family leave
• tuition reimbursement
• a 5% employer match on retirement savings plan contributions
• a defined benefit plan for retirement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level