B2 Gym - Athletic Assistant

McGill UniversityRedlands, CA
Onsite

About The Position

Under the direction of the immediate supervisor, the Athletic Assistant assists members and ensures orderly and efficient operations at the fitness center and provides/communicates reports to managers of any incidents or issues at the B2 Gym.

Requirements

  • Emergency OR Standard First-Aid with CPR-C (REQUIRED)
  • One or more years related experience in the fitness centre environment
  • Aptitude for customer service.
  • Ability to learn quickly and multitask.
  • High School Diploma
  • 2 Years Related Experience

Nice To Haves

  • A recognized Personal Training certification is an asset(eg Can-Fit Pro PTS, CSEP-CPT, ISSA, NASM)

Responsibilities

  • Liaison daily with managers to address all situations requiring immediate attention such as no shows or emergency issues requiring immediate interventions.
  • Completes and provides daily reports to the Fitness Manager(s) regarding operations, tracking member attendance, customer service, and equipment issues.
  • Acts as a resource person to patrons proving guidance and knowledge of the proper use of the fitness equipment.
  • Assist in providing training of new staff.
  • Ensure member safety compliance.
  • Providing optimal member engagement and customer service.
  • Administer reservations and equipment rentals.
  • Ensure proper equipment cleaning.
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