ATE Tooling Research Specialist

Crash Champions•Farmers Branch, TX

About The Position

The ATE Tooling Research Specialist researches, tests, and evaluates existing and emerging automotive diagnostic technologies, ADAS calibration equipment, OEM software, and related tooling solutions. Working closely with ATE’s Technology team, the specialist assesses equipment capabilities, identifies technical issues, documents test results, and recommends solutions to improve operational efficiency and service quality. The role serves as a technical subject matter expert and collaborates with Training, Field Operations, Technical Support, and external vendors to support implementation of new technologies, improve tooling processes, and ensure technicians have effective equipment and resources. ATE provides vehicle diagnostic scanning and calibration services, helping customers verify that vehicle repairs are safe and vehicles operate as manufacturers intended. The company was founded in 2019 to provide technological and electrical repair expertise in the collision industry and employs technicians across the country.

Requirements

At least 5 years of combined experience in automotive diagnostics, vehicle servicing, ADAS calibration, electrical systems, and related automotive technologies, including hands-on experience with diagnostic equipment, tooling, and calibration procedures.
At least 2 years installing, using, and troubleshooting OEM software for all Domestic, Asian, and European makes.
At least 5 years of OEM software experience across manufacturers, including installation, utilization, updating, and troubleshooting.
Management and training experience.
Proficiency in Microsoft Office 365.
Strong analytical, problem-solving, and troubleshooting skills, including the ability to identify technical issues and recommend practical solutions.
Professionalism, passion for the industry, and a strong commitment to doing things correctly.
Excellent interpersonal, communication, and presentation skills.
Ability to research and develop processes and effectively communicate concepts.
A safe driving record and valid driver’s license.
Ability to lift and carry up to 50 pounds.
Ability to stand for long periods in an automotive shop environment.
Ability to travel overnight 20–30% of the time, depending on drivability; air travel may be required.

Responsibilities

Research, test, and evaluate automotive diagnostic technologies, ADAS calibration equipment, OEM software, and aftermarket tooling solutions.
Conduct hands-on testing of diagnostic equipment, calibration tools, OEM and aftermarket scan tools, and related automotive technologies to assess functionality, reliability, and operational effectiveness.
Evaluate tooling requirements and capabilities for new vehicle makes, models, and model-year releases and identify potential impacts on ATE operations.
Develop, test, and document tooling methods, procedures, and processes to support consistent and efficient field operations.
Identify, troubleshoot, and document equipment deficiencies, software issues, inaccurate specifications, and other technical concerns found during testing.
Prepare testing reports, case studies, and technical findings, and communicate results and recommendations to the Technology team and other stakeholders.
Partner with the Technology team and equipment manufacturers to investigate technical issues, evaluate potential solutions, and support resolution efforts.
Collaborate with the Training Department to develop technical training materials, procedures, and resources supporting adoption and use of new tooling technologies.
Work with Field Operations, Technical Support, and external vendors to evaluate tooling needs and recommend equipment solutions that improve technician productivity and service capabilities.
Support evaluation of 12-volt electrical tooling, diagnostic equipment, and technology requirements for mobile technician vehicle upfitting.
Collaborate with vehicle upfitting vendors and internal stakeholders to ensure mobile service vehicles have appropriate tooling and technology.
Provide technical guidance and subject matter expertise on diagnostic equipment, ADAS calibration tools, OEM software, and related automotive technologies.
Identify tooling gaps, evaluate equipment needs, and recommend improvements to tooling processes and standardization.
Perform other duties as assigned.