ATE Field Mechanical Technician

Automotive Technology Experts•Richardson, TX

7d•$24 - $43

About The Position

The ATE Field Mechanical Technician is a mobile, field-based role providing mechanical, diagnostic, programming, calibration, electrical, and safety-related services to Crash Champions locations, third-party partners, and retail customers. The role combines mechanical repair responsibilities with advanced diagnostics and ADAS calibration. Technicians travel daily to assigned service locations in a company-provided vehicle. They perform light to moderate mechanical repairs, diagnostics, scanning, programming, calibrations, electrical diagnostics, wire and connector repair, and safety-related work. Services must follow OEM procedures and company policies, be documented and approved as required, and be validated through test drives when appropriate. The position requires customer-focused communication, accurate repair documentation and billing, and compliance with productivity, quality, and safety standards. Technicians maintain issued tools, equipment, PPE, and vehicles; complete required training; and participate in team meetings and training sessions. Saturday availability is required on a rotating basis, typically every other Saturday from 9 AM to 12 PM or as scheduled.

Requirements

At least 4 years of automotive mechanical experience.
Complete I-CAR PL3 certification within 90 days of hire.
Have ASE certification scheduled within 90 days of hire.
Strong working knowledge of light and moderate mechanical repair, ADAS systems, electrical systems, diagnostics, programming, and calibrations.
Experience performing suspension, brake, HVAC, dash removal, airbag installation, and post-collision mechanical inspections.
Ability to diagnose and repair SRS systems and perform safety-related procedures per OEM standards.
Proficiency with electrical diagnostic equipment such as multimeters, power probes, and resistors.
Ability to perform and interpret vehicle health scans using factory and approved non-factory tools.
Ability to read and interpret OEM and aftermarket service information, repair procedures, and wiring schematics.
Ability to program vehicle modules using factory or approved software platforms.
Clear and professional verbal and written communication skills to explain technical findings and service recommendations.
Technological proficiency with platforms such as Outlook, Teams, Word, and service documentation systems.
Strong work ethic, sense of urgency, self-motivation, accountability, and professional representation of the ATE brand.
Commitment to ongoing technical development and continuous learning.
Ability to work independently in fast-paced automotive shop environments.
Availability to work Saturdays on a rotating basis, typically every other Saturday from 9 AM to 12 PM or as scheduled.
Flexible Saturday schedule availability to ensure continuous market coverage.
Ability and willingness to travel daily to local or regional service locations using a company-provided vehicle.
Ability to lift and carry up to 75 pounds independently.
Ability to lift, maneuver, or position components up to 100 pounds with assistance or mechanical support.
Ability to push, pull, and maneuver heavy vehicle components using proper lifting techniques and shop equipment.
Ability to stand, bend, kneel, crouch, and work in automotive shop environments for extended periods.
Valid driver’s license with a safe driving record.

Nice To Haves

EV and Hybrid high-voltage certification, or the ability to obtain certification.

Responsibilities

Deliver fast and accurate ATE service support to internal and external customers.
Travel daily to assigned service locations in a company-provided vehicle.
Perform diagnostics, scanning, programming, calibrations, electrical diagnostics, wire and connector repair, and light to moderate mechanical services.
Perform mechanical repairs including suspension, brakes, HVAC/A-C, dash removal, and airbag installation.
Conduct engine, drivetrain, cooling system, and post-collision mechanical inspections per OEM standards.
Diagnose, replace, and initialize SRS components in alignment with manufacturer guidelines.
Perform ADAS diagnostics and calibrations when trained, equipped, and authorized.
Resolve mechanical root causes and electronically validate vehicle systems.
Perform module programming, coding, initialization, and safety-related resets using factory or approved non-factory software.
Perform EV and Hybrid high-voltage energize and de-energize procedures when properly trained and certified.
Document services, calibrations, programming, and mechanical repairs clearly, and obtain required approval before execution in accordance with OEM guidelines and company policies.
Conduct test drives to verify system functionality and confirm repair outcomes.
Provide excellent customer service by communicating promptly and professionally, managing difficult situations transparently and urgently, and escalating concerns when appropriate.
Complete repair documentation, scan reports, and final billing accurately before leaving the service location, in accordance with MCP guidelines.
Meet established productivity, quality, and compliance standards.
Care for, maintain, and secure ATE-issued tools, equipment, PPE, and vehicles.
Stay current on ATE and OEM protocols through required training, Champions Connect updates, and continuing education.
Participate in team meetings and training sessions as assigned.
Perform additional duties as assigned.