ATC SME/QA Analyst (CSA, On-site)

CSSI • Fort Worth, TX

8h • Onsite

About The Position

The ATC SME/QA Analyst reviews and validates Mandatory Occurrence Reports (MORs) and investigates surface incidents, including runway incursions, vehicle/pedestrian deviations, pilot deviations, and air traffic control loss of separation. The role may include interviewing pilots, completing preliminary reporting forms such as FAA Form 8020-17, and creating replays or retrieving voice recordings to support investigations, research, and incident review.

At the request of the QA Manager, the analyst prepares reports to communicate program status. The role also communicates with FAA facilities and other program offices to assist field facilities with QA/QC and Runway Safety issues, share information, and request information from facilities when it cannot be obtained by other means. The position is expected to work full time from CSSI’s Central Service Area office in Fort Worth, Texas, and is anticipated to become available in November or December 2026.

Requirements

• Bachelor’s degree in math, engineering, or science and at least 15 years of ATC experience in an FAA or military-equivalent ATC facility rated Level 8 or higher.
• In lieu of an applicable bachelor’s degree, eight years of relevant experience may be substituted.
• Ability to work full time from the Central Service Area office in Fort Worth, Texas.

Nice To Haves

• Terminal experience is strongly preferred.
• Experience as a QA/QC specialist or manager in a field ATC facility, District, Service Center/Service Area office, or FAA Headquarters.

Responsibilities

• Review and validate Mandatory Occurrence Reports (MORs).
• Investigate surface incidents, including runway incursions, vehicle/pedestrian deviations, pilot deviations, and ATC loss of separation.
• Conduct interviews of pilots when appropriate.
• Complete required preliminary reporting forms for incidents, such as FAA Form 8020-17.
• Create replays and retrieve voice recordings to assist with incident investigation, research, and review.
• Prepare reports requested by the QA Manager to support and communicate program status.
• Communicate with FAA facilities and other program offices to assist field facilities with QA/QC and Runway Safety issues and share information.
• Contact field facilities to request information that cannot be obtained through other methods.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior