Work At-Heights Instructor

MALLORY SAFETY AND SUPPLY LLC•Mukwonago, WI

3d•Onsite

About The Position

ENSA North America, the work-at-height training division of Mallory Safety & Supply, is hiring At-Heights Instructors to teach work-at-height and rescue courses to wind, telecommunications, and general-industry crews. Instructors deliver training at ENSA and partner facilities, customer sites, and mobile training towers. The role is hands-on and physically demanding, involving climbing, working suspended in a harness, demonstrating equipment and rescue techniques, and coaching students through practical exercises. Instructors also support ENSA’s ISO 9001-certified quality management system and GWO-approved training programs by following course delivery requirements, documenting courses, and contributing to content and process improvements. The position involves approximately 12 weeks of overnight travel per year, primarily within the United States, with occasional trips to Canada, the Caribbean, and other locations. Travel may sometimes be scheduled with less than one week’s notice and may occur on weekends. The schedule is primarily Monday through Friday, though some courses include weekends. Training schedules are published approximately one year in advance, and instructors are expected to check email regularly and complete course documentation and daily updates while traveling and teaching. New instructors begin with an instructor development program in Mukwonago, Wisconsin, scheduled for January 4 through February 11, 2027. The position is based at ENSA’s headquarters in Mukwonago, Wisconsin, and is full time. Compensation is an hourly rate commensurate with experience; the listed salary range is undisclosed.

Requirements

At-heights experience, personal or professional; candidates without it cannot be considered.
Ability to work comfortably at heights up to 150 meters.
Ability to comfortably stand and present theoretical and practical course materials in front of a class.
High school diploma or equivalent.
Valid US driver’s license and a motor vehicle report with little to no incidents.
Strong verbal and written communication skills and fluency in English.
Comfort teaching and speaking in group settings for 8 to 10 hours per day to a diverse range of personalities.
Ability to manage schedules, paperwork, and daily updates, including while traveling.
Flexibility, a can-do attitude when plans change, and ability to solve problems on the spot.
Proficiency with Microsoft Office products, including Word, PowerPoint, Excel, and Outlook, and other software.
Familiarity with principles, standards, regulations, equipment, and best practices related to working at height.
Knowledge of operating within a quality management system, including accurate record-keeping and administrative compliance.
Ability to understand and clearly communicate technical information to a diverse audience.
Ability to perform essential job functions with or without reasonable accommodation.
Ability to meet the physical demands, including 8-to-10-hour training days; climbing a 30-to-40-foot tower about 20 times per day while wearing 10 to 15 pounds of gear; working in a harness during rescue drills; carrying equipment up to 20 pounds; sustaining this pace for 4 to 5 consecutive days, often for several weeks; and working indoors and outdoors in varying temperatures and weather.
Ability to travel approximately 12 weeks per year, including occasional trips scheduled with less than one week’s notice and possible weekend travel.
Minimum high school diploma or equivalent; some college is preferred.
Valid US driver’s license required; valid US passport preferred.

Nice To Haves

Some college education.
Wind or safety industry experience.
General industry experience.
Official training or instructing experience in any capacity.
Experience in the wind energy or telecommunications industries.
Previous certification as a Work at Height Instructor.
Previous certification or experience in teaching, emergency response, military service, confined space, climbing or mountaineering, or other challenging or hazardous work environments.
Knowledge of OSHA 29 CFR 1910 and 1926 Fall Protection Requirements.
Knowledge of ANSI Z359 Fall Protection Standards.
Knowledge of GWO-BST Global Wind Organization Basic Safety Training Requirements.
Knowledge of A10.48 Criteria for Safety Practices with the Construction, Demolition, Modification, and Maintenance of Communications Structures.
Knowledge of the NATE Tower Climber Fall Protection Training Standard.
Valid US passport.

Responsibilities

Learn and deliver ENSA training courses to a wide range of clients at ENSA facilities, partner sites, customer locations, and mobile towers.
Demonstrate climbing, rescue, and equipment techniques and coach students through hands-on practice.
Follow ENSA’s quality management system, training program requirements, and course delivery processes.
Complete course documentation and provide daily updates while teaching and traveling.
Contribute to training content and process-improvement projects.
Share feedback with operations and quality teams about opportunities to improve processes.
Represent ENSA at occasional non-training events, such as trade shows and client safety days.
Build skills through identified professional development and certifications as new markets develop.
Teach theoretical and practical course material to groups, typically no more than 12 students.
Travel for assignments at ENSA locations, customer sites, and professional development.
Perform physically demanding training activities, including climbing towers, working suspended in a harness, and lifting and carrying rescue equipment.