Asst Store Director TFM
About The Position
At Tony's Fresh Market, how we work is defined by shared values that include absolute integrity, respect, and collaboration. But it's more than that, it's smart and highly driven people united in purpose to serve one another. Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, while making a difference in our communities. POSITION SUMMARY: Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with employees, vendors, buyers, and district directors. Supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Requirements
- High school diploma/GED, 3-5 years in supermarket industry and completion of management training program, or equivalent combination of education/experience
- Effective leadership, interpersonal communication, and customer service skills
- Ability to work in a fast-paced environment; strong time management skills
- Sound judgement/problem solving and decision making skills
- Ability to create operating budgets/financial forecast
- Comprehensive knowledge of store operations and human resource functions
Responsibilities
- Drive the financial performance and sales of the store by reviewing and evaluating P&L (Profit & Loss) statements;
- Manage and assist in budgeting, forecasting and controlling expenses to confirm they are indexed to sales;
- Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes;
- Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved.
- Model and demonstrate exceptional customer centered standards to store associates by following and training the Clean, Fast, & Friendly service model;
- Manage, support and ensure customer needs, complaints, and issues are successfully resolved;
- Develop and implement action plans to correct deficiencies;
- Provide process improvement leadership to ensure a high-quality customer experience.
- Lead management team effectively by touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction;
- Introduce and lead company change efforts; and providing clear expectations and guidance to implement business solutions.
Benefits
- competitive medical, dental, vision, and supplemental benefits
- 401k plan that includes a safe harbor match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
