Asst Manager of In-House Marketing I

Hilton Grand Vacations•Daytona Beach, FL

1d•Onsite

About The Position

We are seeking a dynamic and motivated individual to join our team as an In-House Marketing Assistant Manager. In this role, you will oversee the day-to-day operations of our In-House Marketing department, driving production for various marketing programs while ensuring compliance with company policies and procedures. Must have Timeshare Marketing/Sales Experience.

Requirements

One year of Timeshare, Management, and Customer Service experience.
Proficiency in MS Office Suite, Concierge, Web-Based Reporting, and basic check-in procedures.
Strong attention to detail with excellent analytical and problem-solving skills.
Ability to think strategically and analyze information in a timely and accurate manner.
Excellent interpersonal communication skills to effectively interact with all levels of the organization.

Nice To Haves

Timeshare Marketing/Sales Experience

Responsibilities

Lead a team of sales-oriented marketing staff, recruiting, training, and developing associates to maximize their potential and drive sales success.
Develop and host weekly meetings to inspire and motivate your team, fostering a culture of excellence and continuous improvement.
Design programs and strategies to increase tour flow during off-season months, maximizing marketing opportunities.
Maintain 100% satisfaction with owners and guests by addressing concerns promptly and providing exceptional service.
Exceed budget tour flow targets and manage marketing costs efficiently while maintaining site penetration above approved levels and minimizing guest complaints.
Manage representative performance standards and penetration rates to optimize results, conducting performance appraisals, counseling, and coaching sessions as needed.