Asst. Housekeeping Mgr

Hyatt Centric Delfina • Santa Monica, CA

17h • Onsite

About The Position

The Housekeeping Manager is responsible for overseeing the day-to-day operations of Housekeeping - opening the house, assigning rooms, assigning floors to Housemen, ensuring that all rooms are inspected, VIPs are prepared, and the house is closed daily. Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.

Requirements

• Excellent customer relations, communication, presentation and organization skills
• Must be able to work independently and simultaneously manage multiple tasks
• Must be outgoing and a proven self-starter

Responsibilities

• Overseeing the day-to-day operations of Housekeeping - opening the house, assigning rooms, assigning floors to Housemen, ensuring that all rooms are inspected, VIPs are prepared, and the house is closed daily.
• Ensure that appropriate safety regulations and procedures are adhered to.
• Ensure employees are in compliance with appropriate regulations, practices and procedures.
• Monitor and evaluate the department’s financial positioning, such as budgets, cost control, labor expense.
• Schedule employees in accordance with the forecasted occupancy.
• Knowledgeable of the latest industry equipment, technology, and techniques.
• Conduct continual inspections to determine hotel’s overall level of cleanliness and perform follow-up.
• Responsible for all guest’s requests and complaints; resolve issues immediately and follow up to ensure guest’s satisfaction.
• Oversee inventory, purchasing, disbursement, and cost control for all linens, cleaning supplies, customer room amenities, restroom supplies, laundry supplies, machines, and equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed