Asst General Manager

TopgolfChattanooga, TN
Onsite

About The Position

The Assistant General Manager plays a crucial role in our organization, assisting in the overall management and operations of the venue. This role involves leadership, problem-solving, and strategic planning to ensure the success and growth of our business.

Requirements

  • 10+ years of experience in a leadership role within the hospitality or service industry.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent problem-solving and decision-making abilities.
  • Financial acumen and experience with budget management.
  • Ability to work in a fast-paced and dynamic environment.

Nice To Haves

  • Bachelor's degree in Business Administration or related field is a plus

Responsibilities

  • Assist the General Manager in overseeing day-to-day operations.
  • Provide leadership and guidance to staff members.
  • Assist in creating and implementing operational strategies to meet business goals.
  • Ensure excellent guest service and guest satisfaction.
  • Manage budgets, financial performance, and reporting.
  • Collaborate with various departments to optimize efficiency.
  • Handle escalated guest issues and resolve conflicts.
  • Monitor compliance with company policies and procedures.

Benefits

  • Annual Base Salary: $73,000 + based on experience.
  • Competitive quarterly target bonus structure
  • Merit plan
  • Full benefits
  • 401K with company match
  • Lucrative PTO package!
  • Free Play & 1/2 price food!
  • Health, dental, vision
  • 401(k) playmaker match
  • Free mental well-being platform
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