Asst Director of Operations

Avolta•New York, NY

1d•$135,880 - $171,973•Onsite

About The Position

The purpose of the Assistant Director of Operations (ADO) position is to assist the Sr Director Operations in leading and maximizing branch-wide profitability and operations excellence. The ADO ensures branch management staff are prepared to serve our guests with clean restaurants, prepared staff, thorough job knowledge and skills to high performance standards.

Requirements

Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ and managers’ work activities during these different days and times
Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards

Nice To Haves

Graduation from a Food Service Management or Culinary program may substitute for a portion of the time based experience requirement for each of these roles

Responsibilities

Assists the Sr Director Operations in directing the daily operations of the location
Assists in facilitating the development and implementation of the annual budget, and works with branch-level management to ensure budgeted sales and profit goals are achieved
Effectively plans, organizes, prioritizes and assigns business activities
Ensures all company/brand standards and safety guidelines are met
Resolves most questions and problems and refers only the most complex issues to the SDO
Ensures managers know and follow opening, daily and closing procedures/checklists in accordance with company policies/procedures
Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the branch. Promotes HMSHost as an employer of choice within the local community
Actively ensures managers adhere to mandated rest breaks and meal periods
Ensures compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the SDO/DO/Zone Leader
Ensures all managers understand and perform all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
Reads and understands financial and operational data and reports to monitor progress towards the branch, zone, and restaurant goals and assigns associates to meet those objectives.
Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
Uses good judgment and broad discretion to resolve customer and associate questions and problems
Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures
Ensures display areas are appropriately clean, stocked, and visually appealing
Ensures all equipment is in good working order
Ensures that the company has most current contact information for all associates working in the restaurant.