Asst Director of FA

St. Catherine University • Saint Paul, MN

22h

About The Position

This role involves serving the needs of 1st generation and BIPOC students in matters regarding financial aid. The position requires a strong understanding of financial aid administration, including federal, state, and institutional policies and regulations. The ideal candidate will have experience with various financial aid systems and applications, as well as a commitment to customer service and accuracy.

Requirements

• Bachelor’s degree
• Experience serving the needs of 1st generation and BIPOC students in matters regarding financial aid.
• Three (3) years of experience with CRMs (e.g., Banner/Argos, Peoplesoft, PowerFAIDS, etc.) in the administration of financial aid.
• Knowledge of federal, state, and institutional financial aid policies and regulations.
• Experience with COD , FAA Access and NSLDS or other related applications.
• Experience serving customers respectfully and patiently.
• Ability to work within deadlines and complete a high volume of work with accuracy.
• Proficiency with Google Workspace, Microsoft or related software applications.

Nice To Haves

• Experience leading teams or projects.

Responsibilities

• Serve the needs of 1st generation and BIPOC students in matters regarding financial aid.
• Administer financial aid policies and regulations.
• Utilize financial aid systems and applications.
• Provide customer service respectfully and patiently.
• Work within deadlines and complete a high volume of work with accuracy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level