About The Position

We are seeking positive and motivated professionals for a career change into property and HOA community management. No prior experience is required as we provide a comprehensive one-year training program, with the goal of making you an industry expert within three years. Mentors will be assigned to provide real-life support. This is a stable, recession-proof industry where you will be a liaison between HOA boards, homeowners, and vendors. The role requires a high level of ownership, excellent customer service, vendor relationship management, and portfolio management, all while maintaining a positive attitude.

Requirements

  • At least six (6) years of professional work or related experience in administrative duties
  • High-level organizational skills in a fast-paced environment
  • Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
  • Ability to catch on to other business computer systems
  • Strong customer-friendly and informative communication skills
  • Some experience and knowledge of financial statements and budgets
  • Comfortable with facilitating board meetings when requested by the boards
  • Great conflict management skills in sometimes stressful situations
  • Experience with gathering bids for small to large projects and management of those projects for the community

Nice To Haves

  • No previous industry experience required

Responsibilities

  • Live our Same Day Response Policy.
  • Engage with board members and homeowners in your communities.
  • Manage daily, weekly, and monthly tasks for a portfolio of small associations.
  • Plan for and facilitate association board meetings and annual meetings.
  • Vendor relations, including the bidding and project management process.
  • Consult with other departments in support of your communities.
  • Risk Management, Insurance, and Litigation Support.
  • Prepare budgets and manage the finances of the associations.
  • Be available for occasional after-hour emergencies.
  • Additional tasks, as necessary.

Benefits

  • Hybrid Empowerment Plan (after first year, with manager approval)
  • Medical
  • Dental
  • Vision
  • STD/LTD
  • Life/AD&D
  • 401k program
  • Free medical clinic in-house (San Antonio office – virtual appointments for other offices)
  • 5 weeks of PTO (in addition to 11 paid holidays)
  • Forty paid hours per year for community service activities
  • Paid - Internal Learning and Development Management System
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