About The Position
We are seeking positive and motivated professionals for a career change into property and HOA community management. No prior industry experience is required as we provide comprehensive training through our education company, aiming for industry expertise within three years. Mentors will provide real-life support. This is a stable, recession-proof industry. The ideal candidate is positive, engaged, passionate about customer service, innovative, enjoys learning and problem-solving, and is disciplined, organized, and accountable. The Association Coordinator is the face of the organization, acting as a liaison between HOA boards, homeowners, and vendors. This multifaceted role requires ultimate ownership of tasks and projects, exceptional customer service, vendor relationship management, and portfolio management, all with a positive attitude.
Requirements
- At least six (6) years of professional work or related experience in administrative duties.
- High-level organizational skills in a fast-paced environment.
- Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).
- Ability to learn other business computer systems.
- Strong customer-friendly and informative communication skills.
- Some experience and knowledge of financial statements and budgets.
- Comfortable with facilitating board meetings when requested by the boards.
- Great conflict management skills in sometimes stressful situations.
- Experience with gathering bids for small to large projects and management of those projects for the community.
Nice To Haves
- No previous industry experience required.
Responsibilities
- Live our Same Day Response Policy.
- Engage with board members and homeowners in assigned communities.
- Manage daily, weekly, and monthly tasks for a portfolio of small associations.
- Plan for and facilitate association board meetings and annual meetings.
- Manage vendor relations, including the bidding and project management process.
- Consult with other departments to support communities.
- Handle Risk Management, Insurance, and Litigation Support.
- Prepare budgets and manage the finances of the associations.
- Be available for occasional after-hour emergencies.
- Perform additional tasks as necessary.
Benefits
- Hybrid Empowerment Plan (after first year, may transition to in-office and remote work).
- Recognized as Best Places to Work consecutively since 2007.
- Fastest Growing Company - Fast Track 50 in 2020.
- Privately owned with over 20 years in business and no layoffs.
- Work/Life balance.
- 5 weeks of PTO (in addition to 11 paid holidays).
- Forty paid hours per year for community service activities.
- Paid - Internal Learning and Development Management System.
- Medical, Dental, Vision, STD/LTD, Life/AD&D.
- 401k program.
- Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
