About The Position
The Association Coordinator serves as the primary liaison between homeowners’ association (HOA) boards of directors, homeowners, vendors, and internal departments. This multifaceted role manages a portfolio of small associations and requires ownership of tasks and projects, strong customer service, vendor relationship management, organization, accountability, and a positive attitude. No previous HOA or property-management experience is required. The company provides a year-long initial training course, an in-house web-based learning academy, and a mentor to offer practical, on-the-job support. The posting describes a structured career track with a six-month review and says employees can develop into industry experts over three years. The role is based initially in the selected local office. After the first year, employees may be considered for a hybrid work arrangement, as determined by their manager and subject to role and business needs. The position is Monday through Friday, 8:00 a.m. to 5:00 p.m., with an annual salary of $52,500.
Requirements
- At least six years of professional work experience or related experience in administrative duties.
- Strong organizational skills in a fast-paced environment.
- Experience and knowledge of office software, including Word, Excel, and PowerPoint.
- Ability to learn and use other business computer systems.
- Strong, customer-friendly, informative communication skills.
- Some experience and knowledge of financial statements and budgets.
- Strong conflict-management skills for sometimes stressful situations.
- Experience gathering bids for small to large projects and managing those projects for a community.
- Customer-centric, positive attitude; ownership of tasks; teamwork; coachability; accountability; and strong multitasking skills.
Responsibilities
- Follow the company’s Same Day Response Policy.
- Engage with HOA board members in assigned communities.
- Manage daily, weekly, and monthly tasks for a portfolio of small associations.
- Mentor and support association board meetings and annual meetings.
- Assist with vendor relations, including gathering bids and managing projects.
- Consult with other departments in support of assigned communities.
- Provide risk management, insurance, and litigation support.
- Prepare association budgets and manage association finances.
- Complete additional tasks as necessary.
Benefits
- Five weeks of paid time off, in addition to 11 paid holidays.
- Forty paid hours per year for community service activities.
- Paid internal learning and development system.
- Medical, dental, and vision coverage.
- Short-term and long-term disability coverage.
- Life and accidental death and dismemberment insurance.
- 401(k) program.
- Free in-house medical clinic at the San Antonio office, with virtual appointments for other offices.
- Potential to transition to a hybrid work arrangement after the first year, subject to manager determination and role and business requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
