Associate. Tanger Outlet Branson

Knitwell Group•Branson, MO
•Onsite

About The Position

The Lane Bryant Associate creates a hospitable store environment through customer engagement and contributes to the achievement of company goals. The role involves helping customers find products that suit their needs, representing the brand through product and fashion knowledge, and supporting store operations. Associates are expected to create a warm, welcoming environment, communicate effectively, and integrate the omnichannel experience into customer interactions.

Requirements

  • Strong written and verbal communication skills.
  • Strong sales or hospitality experience preferred, with demonstrated ability to meet or exceed performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Frequently adjust or move store fixtures and merchandise weighing up to 25 pounds in all directions; occasionally move items weighing up to 50 pounds with assistance as available.
  • Frequently retrieve merchandise displayed or stored above shoulder level, which may involve climbing a ladder up to 12 feet.
  • Occasionally replace overhead lightbulbs, signs, or similar items using a ladder up to 12 feet.

Nice To Haves

  • Strong sales or hospitality experience with a demonstrated ability to meet or exceed performance standards.

Responsibilities

  • Identify customer needs and wants through intentional conversation.
  • Use company resources to reinforce the brand experience and build strong, lasting customer relationships.
  • Share information about current products, fit, and fashion trends to help customers choose outfits, feel inspired, and build trust.
  • Support operational areas as needed.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures and applicable local, state, and federal employment laws.

Benefits

  • 401(k) plan
  • Merchandise discounts, plus eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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