Associate - MO

Point Management•Columbia, MO

About The Position

As an Associate, you are the face of the dispensary and help create welcoming, compliant, and efficient customer experiences. You greet and assist customers, guide them toward products that fit their needs, and contribute to customer satisfaction and store sales goals. You also help maintain the sales floor, support inventory accuracy, and contribute to a positive team environment.

Requirements

  • Strong customer service and communication skills.
  • Ability to work in a fast-paced, team-oriented environment.
  • Attention to detail and reliability.
  • Comfort following processes and maintaining compliance.
  • Meet all state requirements to work in a dispensary.

Responsibilities

  • Greet customers with a friendly and professional attitude.
  • Check and scan customer IDs accurately and consistently, ensuring interactions are safe and compliant.
  • Help customers find products that fit their needs and preferences.
  • Stay current on products, effects, and promotions, and suggest relevant add-on products.
  • Support store goals, including AOV, UPT, and customer satisfaction.
  • Restock and organize the sales floor and keep displays clean and visually appealing.
  • Assist with inventory counts and audits.
  • Help check in deliveries and verify products and quantities.
  • Follow processes that ensure inventory accuracy and compliance.
  • Maintain a positive and respectful environment, support teammates, and step in where needed.

Benefits

  • Tips averaging around $4 per hour.
  • Monthly bonus potential up to $2,400 per year.
  • Product testers.
  • Employee discount of 20 percent.
  • Health insurance with a 50% company contribution.
  • Dental insurance with a 50% company contribution.
  • Vision insurance with a 50% company contribution.
  • Accrued paid time off of 56 hours annually.
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