WA TORONTO ASSOCIATE
About The Position
William Ashley is a celebrated leader in luxury tableware and giftware, known for its timeless elegance and superior craftsmanship. Working with us means being part of a legacy that values quality, innovation, and exceptional customer experiences. Our team enjoys a dynamic and inspiring environment, opportunities for growth, and the chance to represent products that bring joy and sophistication to people's homes. Join us and be part of a brand that truly makes an impact through beauty and excellence. William Ashley is a trusted name in luxury dinnerware and giftware. We are dedicated to delivering products that combine artistry with functionality, supported by impeccable service and an elegant shopping experience. Our culture is rooted in integrity, creativity, and a passion for design—making us a leader in the industry and a workplace dedicated to craftsmanship and timeless beauty.
Requirements
- Prior experience in retail, preferably in home decor or kitchenware
- Proficiency with using Enterprise Resource Planning (ERP) systems
- Strong numerical aptitude and technical proficiency, with the ability to handle ordering and stock management efficiently
- Lift up to 40lbs
- Ladder use up to 10 feet
- Stand/walk for 8 hours
- Flexibility to work weekends, holidays, and extended hours as needed
- Work additional shifts during peak holiday season
Nice To Haves
- Looking for people who thrive on delivering exceptional customer service.
Responsibilities
- Provide excellent customer service, promptly addressing and resolving inquiries
- Assist customers with product selection, offering expert advice and personalized recommendations
- Answer general inquiries via phone and email with professionalism and clarity
- Process sales transactions accurately and efficiently
- Maintain visual merchandising standards to create an inviting shopping environment
- Support the Order Desk by finalizing client purchases, processing payments, and providing updates on order status and timelines
- Manage inventory, perform stock replenishment, and maintain accurate records using ERP systems
- Support the stockroom in organizing and storing products efficiently
- Stay updated on product features, new arrivals, and current industry trends
Benefits
- Generous staff discount
- Ongoing training and development
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
