Associate, Polaris Towne Center

KnitWell Group•Columbus, OH
•Onsite

About The Position

The Lane Bryant Associate is responsible for creating a hospitable store environment through customer engagement and contributing to the achievement of Company goals. The role involves helping customers find products and styles that meet their needs, representing the brand through fashion and product knowledge, and integrating the OMNI experience. Associates also support store operations, prioritize tasks to meet customer and business needs, protect company assets, and maintain a safe work environment. The position is regular, part-time, and located at the Polaris Towne Center store in Columbus, Ohio.

Requirements

  • Strong written and verbal communication skills.
  • Strong sales or hospitality experience preferred, with demonstrated ability to meet or exceed performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Ability to frequently adjust or move store fixtures and merchandise weighing up to 25 pounds in all directions; may occasionally need to move objects weighing up to 50 pounds with assistance as available.
  • Ability to frequently retrieve merchandise stored or displayed above shoulder level, which may involve climbing a ladder up to 12 feet.
  • Ability to occasionally replace overhead lightbulbs, signs, or similar items using a ladder up to 12 feet.

Nice To Haves

  • Strong sales or hospitality experience with demonstrated ability to meet or exceed performance standards.

Responsibilities

  • Create a warm, welcoming store environment through customer engagement.
  • Identify customer needs and wants through intentional conversation.
  • Use company resources to reinforce the brand experience and build strong customer relationships.
  • Share current products, fit information, and fashion trends to help customers choose appropriate outfits and build trust.
  • Represent the brand through fashion and product knowledge, while integrating the OMNI experience.
  • Support operational areas as needed and prioritize tasks to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures and applicable local, state, and federal employment laws.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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