Associate, Gilroy premium outlets

KnitWell Group • Gilroy, CA

22h • Onsite

About The Position

The Lane Bryant Associate is responsible for creating a hospitable store environment through customer engagement and contributing to the achievement of company goals. The role represents the brand through fashion and product knowledge, integrates the omnichannel experience, and supports store operations while helping customers build confidence and express themselves.

Requirements

• Strong written and verbal communication skills.
• Strong sales or hospitality experience preferred, with demonstrated ability to meet or exceed performance standards.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
• Ability to move or adjust store fixtures and merchandise weighing up to 25 pounds frequently, and up to 50 pounds occasionally with assistance as available.
• Ability to retrieve merchandise above shoulder level, including climbing a ladder up to 12 feet; occasional use of a ladder up to 12 feet to replace overhead lightbulbs or signs.

Nice To Haves

• Strong sales or hospitality experience with a demonstrated ability to meet or exceed performance standards.

Responsibilities

• Create a warm, welcoming store environment through customer engagement.
• Identify customer needs and wants through intentional conversation.
• Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
• Share current products, fit information, and fashion trends to help customers choose outfits, feel inspired, and build trust.
• Support operational areas as needed and prioritize tasks according to customer and business needs.
• Protect company assets and maintain a safe work environment.
• Follow company policies and procedures and applicable local, state, and federal employment laws.

Benefits

• 401(k) plan
• Merchandise discounts, plus eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company's brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed