Associate Vice President of Scattered Sites

ROOF ABOVE INC•Charlotte, NC

About The Position

The Associate Vice President of Scattered Site Housing provides leadership and oversight for Roof Above’s Scattered Site Housing portfolio, which includes Permanent Supportive Housing, Transitional Housing, and Rapid Rehousing programs. Reporting to the Vice President of Supportive Housing, this role is responsible for program operations, service quality, staff leadership, financial management, compliance, and performance outcomes. The Associate Vice President supports program leaders in delivering high-quality, person-centered services aligned with organizational goals, regulatory requirements, and Roof Above’s mission and values. The program portfolio, which is subject to change, includes Shared Housing (MeckHOME/Link), Homeless to Homes/HOPWA, Rapid Rehousing/Transitional Housing, Meck FUSE, and Homeful Housing at Hillrock.

Requirements

Master’s degree in Social Work, Human Services, Counseling, Public Administration, or a related field.
At least five years of progressive supervisory or management experience in housing, homeless services, behavioral health, or a related human services field.
Demonstrated experience leading scattered site, rapid rehousing, permanent supportive housing, rental assistance, or other community-based housing programs.
Experience serving people experiencing homelessness using person-centered, trauma-informed, and housing-focused approaches.
Significant experience supporting people living with mental illness, substance use disorders, and co-occurring conditions.
Experience managing rental assistance programs, housing contracts, landlord partnerships, budgets, and community collaborations.
Knowledge of housing programs, funding sources, fair housing principles, compliance requirements, and industry best practices.
Experience managing government grants, contracts, and program budgets while meeting performance and reporting requirements.
Ability to analyze program data, evaluate outcomes, and implement continuous improvement strategies.
Proficiency with HMIS and other data management systems.
Strong leadership, collaboration, communication, presentation, and relationship-building skills.
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office Suite and related business technology platforms.

Nice To Haves

Relevant professional licensure.
Experience leading multiple community-based housing programs with responsibility for staff supervision, operational performance, compliance, and budget management.

Responsibilities

Provide leadership and oversight for assigned Scattered Site Housing programs, ensuring consistent, person-centered services that support housing stability and long-term success.
Translate organizational goals and housing strategies into program plans, priorities, and measurable performance outcomes.
Supervise, coach, and develop program leaders through regular supervision, performance management, and leadership development.
Promote trauma-informed, harm-reduction, crisis intervention, and person-centered practices across assigned programs.
Support program leaders with landlord relations, tenancy concerns, housing retention challenges, and transitions when program assistance ends.
Maintain partnerships with landlords, property managers, housing providers, and community stakeholders to increase housing opportunities and support participant success.
Provide leadership on complex participant situations and coordinate clinical consultation or community resources when needed.
Lead responses to critical incidents, participant concerns, and operational challenges, ensuring documentation, follow-up, field safety practices, and escalation as needed.
Collaborate with the Associate Vice President of Single Site Housing and the Shelter Services and Unsheltered Services teams to support referrals, transitions, and continuity of care.
Partner with the Vice President of Housing to develop and manage program budgets, monitor expenditures, and identify resource needs.
Ensure compliance with grant, contract, regulatory, and organizational requirements, including timely and accurate documentation, reporting, and program monitoring.
Monitor program outcomes, service quality, and data integrity; use performance data to identify trends and implement improvement strategies.
Foster and maintain relationships with community partners, healthcare providers, landlords, property management companies, and funders.
Perform other duties as assigned and demonstrate commitment to Roof Above’s mission and values.