Associate Vice President for Advancement Services

Quinnipiac University•Hamden, CT

10d

About The Position

Quinnipiac University seeks a strategic, collaborative, and forward-thinking leader to serve as Associate Vice President for Advancement Services. In this high-impact leadership position, you will be responsible for planning and implementing information systems that help achieve fundraising goals and other objectives for the Office of Advancement. Providing leadership to the acquisition, management, analysis and use of information necessary to support the day-to-day and long-term objectives of the department. You will manage the functional areas related to information systems and reporting, database maintenance, gift processing, prospect research and pipeline management, and donor relations.

Requirements

10+ years of experience in in the management of fundraising and alumni support services required that would include management of data/gift processing departments, research and prospect management and information services
Expert knowledge of Ellucian CRM, GiveCampus or a similar fundraising system
High level of proficiency with query languages
Excellent understanding of database files and structures
Ability to quickly learn new systems and how they interface with one another
Advanced understanding of gift administration, processing and reporting
Ability to create, balance and reconcile complex gift and campaign reports
Full knowledge of CASE reporting standards and IRS rules as they apply to charitable giving
Proficiency with Excel
Knowledge of AI tools and agents
Experience using a variety of research tools
Excellent verbal and written communication skills
Excellent organizational, analytical and problem-solving skills

Nice To Haves

Master's degree preferred

Responsibilities

Serve as the chief data strategist for the Office of Advancement, partnering with staff and university stakeholders to identify data needs, improve data usage, and develop short- and long-term strategies for advancement data systems. Evaluate and implement solutions that improve efficiency, data accessibility, and decision-making, including the automation of manual processes
Provide strategic oversight of all donor, alumni, and advancement data needs in support of university-wide fundraising and engagement efforts. Serve as the primary liaison for advancement data needs across the University and develop standards for data acquisition, entry, coding, maintenance, and security
Develop and implement systems, dashboards, controls, and processes to monitor data quality, identify discrepancies, and ensure the accuracy, consistency, and integrity of advancement data. Maintain a comprehensive understanding of database structures, integrations, and business processes to inform policies and system improvements
Partner with Information Technology and other university stakeholders to enhance and expand the University’s Ellucian CRM environment. Establish and maintain standards for system configuration, interfaces, data changes, coding, user access, and security. Serve as a subject-matter expert and resource for Advancement staff on CRM functionality and technical issues
Provide leadership and oversight for gift administration and processing. Ensure the complete, accurate, timely, and appropriately coded processing and transmission of gifts, pledges, and related advancement activity to the University’s financial systems.
Establish and maintain documented procedures for reconciliation, exception resolution, period close, and financial reporting. Reconcile advancement records to the general ledger and supporting documentation, promptly investigate and resolve variances, and ensure the accuracy of gift revenue, receivables, deferred revenue, donor restrictions, and fund balances
Establish and maintain appropriate internal controls over the advancement CRM and subledger, including interfaces, coding, data changes, and user access. Serve as the primary contact for internal and external audits and ensure that advancement data and financial processes meet University policies and audit requirements
Supervise donor research and prospect management functions to identify and qualify prospective donors and support effective moves management throughout the major gift pipeline. Develop processes and reporting that enable Advancement leadership and fundraisers to effectively manage prospect activity and cultivation strategies
Provide oversight of donor relations data and processes to ensure timely, accurate, and appropriate communication with donors. Oversee the production of automated and special gift acknowledgements and establish processes that support accurate and efficient university-wide donor recognition
Lead training for Advancement staff on the general use of Ellucian CRM and provide advanced CRM training to Advancement Services staff. Serve as a technical resource for staff, troubleshoot system and data issues, and promote effective and consistent use of advancement systems
Develop, implement, document, and periodically evaluate policies and procedures governing advancement data, system security, data acquisition and maintenance, coding, gift processing, gift acceptance, donor acknowledgements, and related business processes. Collaborate with Advancement and university stakeholders to ensure policies support institutional priorities and operational needs