AVP, Data, Insights & Learning

United Way of Summit & Medina•Akron, OH

41d•Remote

About The Position

The Associate Vice President, Data, Insights & Learning provides enterprise-wide leadership to strengthen how data, learning, and evidence are used to drive campaign revenue, community impact, effective partnership, transparency, and accountability. Serving as a trusted partner to development, marketing and communications, engagement, program, finance, and operations teams, this role ensures data is consistently gathered, analyzed, shared, and applied to advance United Way’s revenue, strengthen corporate and philanthropic development, the efficacy of internal programs, external partnerships, and community priorities. This role balances strategic leadership with hands-on execution—improving system use, streamlining reporting, and embedding data-informed and learning-oriented practices into everyday decision-making. Responsible use of analytics and cost-effective AI tools supports efficiency and insight while reinforcing stewardship, ethics, and trust.

Requirements

5-8 years of professional experience in data analytics, business management, non-profits, or related field.
Bachelor’s degree in business, Computer Science, Information Technology or any related field.
Track record of solving sophisticated data analytics problems at scale with outstanding business and technology results
Strong performance improvement, systems change and leadership skills to include coaching, goal setting, and holding team members across multiple levels accountable for commitments.
Demonstrates ability to work effectively in a fast paced, demanding, and fluid environment, remain calm under pressure, and handle opportunities across various areas and levels of the organization.
Highly developed analytical skills with verbal and written communication skills.
Ability to work up and down the organization, able to influence others to achieve results.
Good understanding of data technology capabilities, processes, and standard methodologies, staying aligned to industry trends.
Experience implementing large systems and/or programs across an organization.
Experience with Executive, Board or Funder reporting and communications
Competence in MS Office products, CRMs, and use of analytics and AI tools
Respect for differences whether racial, ethnic, sexual orientation, gender, or class.
Commitment to excellence and passion for the mission of United Way of Summit & Medina.
Ability to pass pre-employment testing including background check, drug and alcohol screen.
Valid driver license and proof of insurance.
Access to reliable insured automobile to be used for work-related travel in Summit & Medina County area.

Nice To Haves

Setting and sharing a compelling vision
People management
Problem solving
Decision making
Strategic thinking
Change management
Initiative
Problem solving
Industry expertise
Team player
Creative thinker

Responsibilities

Provide cross-functional leadership to optimize adoption and effective use of data systems across the organization
Establish and govern shared data standards, definitions, and operating processes to ensure consistency, clarity, and comparability
Strengthen data quality, reporting cadence and integrity, and role-based access so staff and leadership can quickly find and trust information
Reduce duplicative work and manual effort by improving system design, automation, information sharing, updates and workflow alignment across teams
Design and deliver dashboards and reporting tools that enable learning, performance management, and accountability at all levels
Design and maintain end-to-end data processes that connect program, fundraising, and operations data to communications and marketing needs
Ensure teams align on shared metrics, governance, and agreed-upon definitions to support accurate reporting and storytelling
Provide data finding to and collaborate communications and marketing teams to translate data into audience insights, performance measures, and compelling impact stories
Enable timely, data-informed messaging and outreach decisions through improving access to insights and reporting cadence
Integrate and analyze data from multiple sources to deliver actionable insights, including clear recommendations and executive-ready summaries
Apply analytics and AI tools responsibly to accelerate insight generation and improve decision making
Identify and prioritize low-cost, high-impact opportunities for AI, automation, and process improvement and implement training opportunities to designated staff
Ensure privacy, ethics, transparency, and appropriate human oversight in all analytics and AI-enabled work
Define, operationalize, and monitor KPIs aligned with United Way goals, ensuring clear ownership and reporting routines
Advance a culture of learning and continuous improvement by facilitating reflection, feedback loops, and shared best practices
Serve as a strategic advisor to senior leaders and data analyst staff on data governance, learning priorities, and performance measurement
Communicate insights to staff, leadership, boards, partners and funders through executive-ready summaries, visuals, and actionable recommendations
Build organizational capacity through training, coaching, and shared learning resources that strengthen data literacy and tool adoption
Promote transparency and accountability by establishing clear reporting expectations, documentation, and feedback mechanisms
Attends occasional evening and weekend events as needed.