Associate VHA Documentation Specialist

Trilogy FederalWashington, DC
Hybrid

About The Position

Trilogy Federal is seeking a motivated and independent Documentation Specialist with knowledge and experience in documenting processes for an organization undergoing reorganization. This role focuses on documenting an organization's processes, including analyzing business processes, technology, and organizational structure, to ensure adoption and minimize resistance to new systems. Key tasks involve developing standard operating procedures for a finance organization, assessing impact and stakeholder readiness, creating a new leader/employee handbook, and developing process mappings for approval and communication flows. This is a full-time remote position with potential for ad hoc onsite work in Washington D.C. in the future. Candidates local to the DC Metro Area are strongly preferred. The target staffing date is June 2026, but as soon as possible is preferred.

Requirements

  • Bachelor’s degree
  • 6+ years of professional experience
  • Excellent communication skills; written and verbal
  • Strong command of MS Office tools
  • Team building, organization, and leadership skills
  • Ability to effectively communicate and interact with senior level management and clients
  • Expert in Microsoft Excel and Microsoft PowerPoint
  • Strong attention to detail
  • Strong analytical skills
  • An outstanding ability to establish priorities and meet deadlines
  • Ability to obtain a Public Trust clearance

Nice To Haves

  • VA or Federal experience preferred

Responsibilities

  • Support in designing and/or standing up a centralized repository (e.g., SharePoint or similar platform) to house organizational documentation, including functions, duties, and supporting materials for newly established org units.
  • Assistance in documenting and organizing functions and responsibilities for new organizational components to ensure consistency and clarity across the enterprise, such as a new employee handbook.
  • Support in reviewing, developing, and standardizing standard operating procedures (SOPs) and inter-office procedures to align with the future-state operating model.
  • Facilitation of process mapping and documentation of key workflows to support transition planning and operational readiness.

Benefits

  • Health, dental, and vision plans
  • Optional FSA
  • Paid parental leave
  • Safe Harbor 401(k) with employer contributions 100% vested from day 1
  • Paid time off and 11 paid holidays
  • No cost group term life/AD&D plan, and optional supplemental coverage
  • Pet insurance
  • Monthly phone and internet stipend
  • Tuition and training reimbursement
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