Associate Underwriter/Underwriting Assistant - Cincinnati, OH

Great American Insurance Group•Cincinnati, OH

12d•Hybrid

About The Position

Great American Insurance Group's Strategic Comp division is seeking an Underwriting Assistant (Associate Underwriter) to support its growing Underwriting Team. This role is hybrid, requiring four days a week in the Great American Tower in Cincinnati and offering the flexibility to work one day remotely. The ideal candidate is self-motivated, highly organized, detail-oriented, enjoys multi-tasking in a fast-paced environment, and can both support a team and work independently. Strategic Comp, established in 1872 and part of Great American Insurance Group, specializes in insuring workers' compensation coverage for large companies through a deductible program, boasting a 90%+ renewal retention rate. The company emphasizes employee satisfaction, with 98% overall job satisfaction reported in a recent survey.

Requirements

Bachelor's degree is preferred.
Underwriting assistant or internship experience with an insurance carrier or agency is preferred.
Workers' Compensation or Property & Casualty lines experience is preferred.

Responsibilities

Provide customer service and administrative support to the Underwriting department.
Gather data from various sources, including clients, for new and renewal business to aid the underwriting decision process.
Organize data and provide it to Underwriters to expedite decision-making.
Maintain effective business relationships with internal and external customers related to the underwriting process.
Perform policy administration tasks within established production and quality guidelines, including reviewing instructions, entering information for quotes, issuances, renewals, audits, endorsements, cancellations, and reinstatements.
Enter rate, premium, and policy information into appropriate systems for policy updates/issuance.
Maintain file accuracy and completeness.
Order, prepare, and update reports (e.g., loss reports, financial reports, loss run requests) and legal notices (e.g., Notice of Cancellation, non-renewal notice).
Research and resolve or correct errors and issues.
Prepare, assemble, and issue policies, endorsements, and associated documentation.
Research and reconcile premium/billing accounting discrepancies.
Respond to premium/billing questions.
Utilize computerized systems (Excel, Word, legacy systems, internal systems, third-party vendor systems) for research, tracking, information gathering, and troubleshooting.
Share routine information via telephone, email, fax, or mail to underwriters, agents, brokers, reinsurers, and insureds, maintaining a professional demeanor.
Participate in departmental processes and projects, such as system changes, user acceptance testing, and reviewing policy impacts.
Act as a liaison with other departments to facilitate interdepartmental communication.
May perform other tasks including support, imaging, mail, data entry, agent contracting support, and supply functions.
Build working knowledge of policies, procedures, business products, coverages, and the organization.
Comply with company and regulatory guidelines.
Perform other duties as assigned.