Associate Underwriter/Underwriting Assistant - Cincinnati, OH

Great American Insurance CompanyCincinnati, OH
Hybrid

About The Position

Great American Insurance Group's Strategic Comp division is seeking an Underwriting Assistant (Associate Underwriter) to support its growing Underwriting Team. This role is based in Cincinnati, OH, and requires being on-site four days a week at the Great American Tower, with the flexibility to work one day remotely. The core in-office days are Tuesday–Thursday, with the fourth day determined by business needs. The ideal candidate is self-motivated, highly organized, detail-oriented, enjoys multi-tasking in a fast-paced environment, and can both support a team and work independently. Strategic Comp is part of Great American Insurance Group, established in 1872, focusing on specialty commercial products and annuities. Employees at Strategic Comp report high job satisfaction. The company insures workers' compensation coverage for large companies using a deductible program, boasting a 90%+ renewal retention rate.

Requirements

  • Bachelor's degree is preferred
  • Underwriting assistant or internship experience with an insurance carrier or agency is preferred
  • Workers' Compensation or Property & Casualty lines experience is preferred

Responsibilities

  • Provides customer service and administrative support to the Underwriting department.
  • Gathers data from various sources, including clients, for new and renewal business to aid in the underwriting decision process.
  • Organizes data and provides it to Underwriters to expedite decision-making.
  • Maintains effective business relationships with internal and external customers related to the underwriting process.
  • Performs policy administration tasks, including reviewing instructions, entering information for quotes, issuances, renewals, audits, endorsements, cancellations, and reinstatements.
  • Enters rate, premium, and policy information into systems for updates and issuance.
  • Maintains file accuracy and completeness.
  • Orders, prepares, and updates reports (e.g., loss reports, financial reports, loss run requests) and legal notices (e.g., Notice of Cancellation, non-renewal notice).
  • Researches and resolves or corrects errors and issues.
  • Prepares, assembles, and issues policies, endorsements, and associated documentation.
  • Researches and reconciles premium/billing accounting discrepancies.
  • Responds to premium/billing questions.
  • Utilizes computerized systems (Excel, Word, legacy systems, internal systems, third-party systems) for research, tracking, information gathering, and troubleshooting.
  • Communicates routine information via telephone, email, fax, or mail to underwriters, agents, brokers, reinsurers, and insureds, maintaining a professional demeanor.
  • Participates in departmental processes and projects, such as system testing and reviewing policy impacts.
  • Acts as a liaison with other departments to facilitate interdepartmental communication.
  • May perform other tasks including support, imaging, mail, data entry, agent contracting support, and supply functions.
  • Builds working knowledge of policies, procedures, business products, coverages, and the organization.
  • Complies with company and regulatory guidelines.
  • Performs other duties as assigned.

Benefits

  • medical coverage
  • dental coverage
  • vision coverage
  • wellness plans
  • parental leave
  • adoption assistance
  • tuition reimbursement
  • Paid Time Off
  • paid holidays
  • 401(k) plan with company match
  • employee stock purchase plan
  • commuter benefits
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