Associate Trust Officer

Columbia Bank•Tacoma, WA

21h•Onsite

About The Position

The Associate Trust Officer will work closely with senior officers to further their experience in trust administration, client service, and business development. This position administers simple trust and investment accounts, assists senior officers with the administration of complex trusts, and maintains and develops client relationships with moderate supervision. They provide exceptional service to existing trust clients. Perform a variety of written and verbal communication tasks and projects in order to ensure satisfactory completion and implementation of work or projects Support the setup and closure of accounts, ensuring compliance and accuracy Develop and retain client relationships Engage in introductory business development activities, including: - Shadowing senior trust officers during prospect meetings and networking events - Assisting in the preparation of proposals and presentations for prospective clients - Participating in partner education to promote the Company and the service offerings - Participate in community activities that provide opportunities to form business relationships with candidates for trust services Administer accounts in a satisfactory manner, including maintaining account files Assist clients in achieving planned goals established at the opening of their account within an acceptable level of risk Participate in client meetings and contribute to communication plans. Prepare annual accountings for court on Conservatorship and Estate accounts. Administer simple trust and investment relationships. Assist senior trust officers with the administration of complex trust relationships. Create presentations, charts, and reports for internal and client use. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become “Business Bank of Choice” May perform other duties as assigned.

Requirements

2-4 years' experience in trust or related financial services (required)
Knowledge and understanding of the trust data processing system, as well as general principles of trust accounting and tax law (required)
CFTA Education Enrolled (required)
Ability to work fully onsite at posted location(s).
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training.
Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
Ability to use personal computers, Windows, and related software applications.

Nice To Haves

Bachelor’s degree is preferred (otherwise required)
1 year of exposure to fiduciary duties and client facing responsibilities (preferred)
Developing interpersonal skills in order to effectively communicate with customers and staff
Exceptional verbal and written communication skills
Good analytical abilities to recognize and solve clients’ estate planning and investment issues
Effective organizational and time management skills
Ability to work in a team environment as well as independently
Basic knowledge of tax preparation, particularly for fiduciary income tax returns and estate tax returns
Basic knowledge of the commercial banking environment to facilitate trust clients’ financial needs and the trust company’s interface with commercial affiliates

Responsibilities

Administer simple trust and investment accounts.
Assist senior officers with the administration of complex trusts.
Maintain and develop client relationships with moderate supervision.
Provide exceptional service to existing trust clients.
Perform a variety of written and verbal communication tasks and projects.
Support the setup and closure of accounts, ensuring compliance and accuracy.
Develop and retain client relationships.
Engage in introductory business development activities.
Administer accounts in a satisfactory manner, including maintaining account files.
Assist clients in achieving planned goals established at the opening of their account within an acceptable level of risk.
Participate in client meetings and contribute to communication plans.
Prepare annual accountings for court on Conservatorship and Estate accounts.
Create presentations, charts, and reports for internal and client use.
Demonstrates compliance with all bank regulations for assigned job function.
Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become “Business Bank of Choice”.
May perform other duties as assigned.

Benefits

Comprehensive healthcare coverage (medical, dental, and vision plans)
401(k)-retirement savings plan with employer match for qualifying associate contributions
Employee assistance program
Life insurance
Disability insurance
Tuition assistance
Mental health resources
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Access to an online discount marketplace
Paid vacation
Sick days
Volunteer days
Holidays