Associate Territory Manager / Production Underwriter - Middle Market Commercial Insurance, Multi-Line

Nationwide•Washington, NV

2d•$88,000 - $132,000•Remote

About The Position

This developmental territory management and production underwriting role focuses on Middle Market accounts in the Manufacturing, Wholesale/Distribution, Real Estate, Retail, and Food Service industries. The Associate Territory Manager owns a defined renewal book and new-business goal, with personal underwriting authority and accountability for profitable results. The role has a targeted promotional path to Territory Manager. The position manages middle-market new and renewal business through direct relationships with selected agencies and brokers. It drives profit and premium results by developing, negotiating, and executing business plans, while helping agencies implement sales strategies that increase new sales, shelf space, profitability, and member retention. The role collaborates with internal partners to strengthen Nationwide’s presence. This is a work-from-home position with virtual work and occasional in-person agency visits. The territory covers Northern and Southern California metro areas, including the Bay Area, Los Angeles, and Orange County. California or a bordering state is preferred; other locations in the Pacific time zone may be considered. Heavy travel, including extended stays, may be required.

Requirements

Three years of Commercial Lines underwriting experience.
Multi-line commercial insurance underwriting experience, including underwriting authority.
Successful completion of the first phase (training) of the Associate Territory Manager role.
Thorough working knowledge of commercial underwriting, pricing, and coverage.
Knowledge of company sales and underwriting standards and practices, commercial products and programs, and applicable state statutes and regulations.
Ability to manage a heavy workload and provide backup to other team members as needed.
Ability to exercise independent judgment within underwriting authority and company standards.
Demonstrated decision-making ability, including evaluating and recommending solutions for customer service, work processing, underwriting selection, rating, and best-practice compliance.
Excellent interpersonal and sales skills and the ability to build and maintain cooperative, mutually rewarding internal and external partnerships.
Strong drive for results.
Valid driver's license and safe driving record.

Nice To Haves

Underwriting experience with accounts larger than $100,000 in DWP.
Experience in Manufacturing, Wholesale/Distribution, Real Estate, Retail, and/or Food Service & Accommodation.
Insurance designations or coursework such as CPCU, CIC, or AU.
Undergraduate degree in business administration or management.
Technical insurance coursework toward designations such as CPCU, CLU, or FLMI.
Additional sales experience.

Responsibilities

Underwrite new business, renewals, and endorsements within assigned authority and underwriting appetite, using agency, sales, underwriting, inspection, and exception information as appropriate.
Evaluate individual risks for acceptability under company underwriting guidelines; analyze underwriting quality and results and prepare reports.
Review agency books of business and profit or growth trends, and recommend or implement action plans; perform portfolio or other underwriting analysis as needed.
Monitor market conditions and competitors, and research risks and relevant factors to develop competitive business propositions.
Meet production, profitability, and service objectives by quoting, pricing, and underwriting new and renewal policies and endorsements.
Monitor risk selection and pricing across agency books and individual accounts.
Manage assigned underwriting workflow using company tools and systems, maintaining file quality and efficient processing while coordinating complex work to meet service-level agreements.
Influence the Middle Market Business Development Team to support execution of agency business plans.
Visit agencies to develop accounts, service existing accounts, review performance, strengthen relationships, and develop business solutions.
Consult with agencies on risk management and coverage options to improve retention and profitability.
Build and maintain relationships with agencies, producers, and key groups; communicate company objectives and product and technology changes.
Collaborate with team members and leadership to share industry trends and field underwriting experience.
Develop and drive agency business plans with detailed actions, accountabilities, and scheduled performance checkpoints; manage territory objectives, profit, and pipeline.
Identify opportunities across lines of business and refer them to appropriate business leaders; coordinate team efforts for new business, renewals, and service plans.
Identify prospective agencies and recommend new agency appointments.
Market Nationwide products and services, and help agencies manage pipelines, develop producers, and pursue business in targeted industries and preferred markets.
Lead delivery of appropriate customer service and follow up on escalated service requests.
Ensure agencies and the territory have appropriate tools, training, and support; identify training needs and participate in program and product orientation meetings as an underwriting subject matter expert.
Monitor business-plan results, review business in process and lost business, develop action plans, and lead reviews for assigned agents.
Perform other responsibilities as assigned.

Benefits

Medical, dental, and vision coverage.
Life insurance.
Short- and long-term disability coverage.
At least 18 days of paid time off per full calendar year for newly hired associates, prorated quarterly based on hire date.
Nine paid holidays.
Eight hours of Lifetime paid time off.
Eight hours of Unity Day paid time off.
401(k) with company match.
Company-paid pension plan.
Business casual attire.