Sr Territory Production Underwriter - Middle Market Business Development

Nationwide•Ohio-Work from Home-2, OH
•$120,000 - $180,000•Remote

About The Position

Nationwide is seeking a Sr Territory Production Underwriter to support its Commercial Middle Market Business Development Team in Ohio. The qualified candidate will reside in Ohio. The position manages a territory and works with complex distribution partners to market, manage and underwrite commercial business through select agencies or brokers. The role drives profitable premium growth and service objectives by developing, negotiating and implementing agency business plans, sales strategies and processes that increase new sales, shelf space, profit and customer retention. The role combines commercial underwriting expertise, analytical judgment and relationship development. It involves evaluating complex accounts and agency books of business, making risk selection and pricing decisions, managing significant workflows, advising agencies on business and risk-management strategies, and coordinating with internal partners. The position also supports agency training, product orientation and professional development, and may mentor new Territory Managers. Most incumbents work remotely. Heavy travel, including extended stays, may be required. A valid driver's license and safe driving record are required. This is an exempt position and is not eligible for overtime.

Requirements

  • Ten years of progressively responsible underwriting and sales experience in commercial lines is preferred.
  • Extensive working knowledge of commercial underwriting, pricing and coverage for Middle Market business.
  • Ability to exercise independent judgment within underwriting authority and in accordance with company underwriting standards.
  • Demonstrated decision-making ability in day-to-day operations, including handling unclear or competing priorities and evaluating solutions involving customer service, work processing, underwriting selection, rating and compliance.
  • Ability to resolve situations requiring additional support to align decisions.
  • Excellent interpersonal and sales skills.
  • Ability to build and maintain cooperative, mutually rewarding internal and external partnerships.
  • Strong drive for results.
  • Valid driver's license and safe driving record.
  • Regularly and consistently demonstrate Nationwide Values.

Nice To Haves

  • Bachelor’s degree or equivalent experience.
  • Relevant professional designation, such as CPCU or CIC.
  • Expertise in markets consistent with Nationwide’s underwriting appetite and product portfolio.
  • Knowledge of company sales and underwriting standards and philosophies, products and programs, and state statutes.
  • Solid understanding of effective sales, marketing and agency relationship-management techniques.
  • Leadership skills, competencies and experience may take precedence over other criteria.

Responsibilities

  • Monitor market conditions and the competitive landscape; research risks, environments and factors relevant to winning accounts.
  • Analyze the quality and quantity of underwritten risks and prepare reports; review agency books, results and trends; identify territory-level underwriting issues and recommend action plans.
  • Analyze sophisticated accounts and make strategic territory and account decisions using experience, judgment and business knowledge.
  • Achieve production, profitability and service objectives by quoting, pricing and underwriting new and renewal policies and endorsements, primarily for complex or service-sensitive accounts.
  • Monitor risk selection and pricing across agency books and individual accounts, considering agency relationships, inspection reports and exceptions.
  • Manage underwriting workflow and a significant volume of assigned work; maintain file quality and efficiency; coordinate complex work with others to meet service-level agreements.
  • Influence the Middle Market Underwriting Team to deliver and implement selected agency business plans.
  • Develop agency business plans with performance actions, accountabilities and checkpoints; improve territory objectives, profit and pipeline management; identify prospects and recommend agency appointments.
  • Identify opportunities across lines of business and refer them to appropriate business leaders; coordinate new business, renewals and service plans.
  • Market Nationwide products and services; help agencies manage pipelines and develop producers to win business in targeted industries and preferred markets.
  • Consult with agents and internal partners on business solutions, underwriting appetite, acceptability, terms, conditions, pricing and sales techniques for large or unique businesses.
  • Advise agencies on risk management, coverage options, retention, profitability, new business and growth strategies; share industry trends with leadership.
  • Communicate company products, technology changes, objectives and market intelligence to agencies and leadership; collaborate with teams to share industry trends and underwriting experience.
  • Visit agencies as appropriate to develop accounts, service existing accounts, review performance and strengthen relationships with agency leaders, producers and key groups.
  • Lead delivery of appropriate customer service and ensure customer service requests are handled properly.
  • Identify agency and territory training needs and opportunities; help ensure tools, training and support are available and may contribute as a subject matter expert.
  • Participate in product and program orientation meetings with Sales and Marketing partners as an underwriting subject matter authority; share professional-development knowledge and insights, and may mentor and coach new Territory Managers.
  • Manage workload and provide backup to others as needed; monitor business-plan results and develop action plans aligned with underwriting standards and expectations.
  • Review business in process and lost business, drive implementation of business plans, lead discussions for assigned agents in agency reviews, and assess agency capabilities as competitive advantages.
  • Perform other responsibilities as assigned.

Benefits

  • Medical, dental and vision coverage.
  • Life insurance.
  • Short- and long-term disability coverage.
  • Paid time off, with newly hired associates receiving a minimum of 18 days per full calendar year, prorated quarterly based on hire date.
  • Nine paid holidays.
  • Eight hours of Lifetime paid time off.
  • Eight hours of Unity Day paid time off.
  • 401(k) with company match.
  • Company-paid pension plan.
  • Business casual attire.
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