Associate Technician

Pavion•Norwell, MA

5d•Onsite

About The Position

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated Associate Technician to join our security business unit.

Requirements

High school diploma or equivalent
Willingness to participate in training and development to grow into a Systems Technician role
Developing exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted
Basic math skills
Good verbal, written and interpersonal communication skills
Good English speaking and reading skills
Must be a strong communicator and comfortable communicating directly with clients
An interest (or PASSION!) for technology
Proficiency with Microsoft Outlook, Excel, and Word
Valid driver’s license required and accept driving record
Available to work off hours shifts to accommodate client access

Nice To Haves

Experience in one or more of the following industries is helpful: electronic/electrical, fire alarm & life safety, AV, security, or other low voltage systems
Basic ability to read and understand building blueprints and design drawings preferred

Responsibilities

Act as “our customer’s best service provider”, always, thereby ensuring SIGNET is the customer’s first choice for service
Assist in the completion of healthcare communication, security and other low voltage electronic systems testing and inspections
Assist in the creation of reports to identify problems or discrepancies resulting from the inspection
Complete reports and paperwork associated with the inspection
Interact with client representatives prior to, during and after completion of the testing process
Assist with the review of the report results and next steps as necessary
Share reports with other departments, to resolve issues or discrepancies
Ensure proper testing equipment and materials are onsite for effective and safe testing and inspection process
Support lead service technicians in system moves, adds and changes (as required)
Act as a lead on smaller system tests after proper training is completed