Associate Technician, Operations

MSD•Wilson, NC

2d•$43,100 - $67,800

About The Position

The Associate Technician, Operations is an entry-level position supporting manufacturing and packaging through hands-on production work. Under the guidance of the Operations Manager, the technician follows manufacturing and packaging requirements, Good Manufacturing Practices (GMP), and established procedures while collaborating with team members to support safe, timely production of high-quality products. The role includes operating and monitoring equipment, checking product quality, cleaning work areas, and moving materials accurately and efficiently. The technician performs production and packaging activities in accordance with current cGMP, site SOPs, divisional policies, and documentation requirements. The position also supports equipment setup and troubleshooting, line clearance, cleaning and inspections, material movement, process documentation, compliance training, safety activities, and continuous improvement initiatives. Success requires a willingness to learn and follow safety and quality guidelines.

Requirements

High school diploma or equivalent.
Ability to lift up to 50 pounds.
Willingness to work irregular hours to support multi-shift operations and/or weekends as needed.
Basic computer literacy, including internet browsers, email, and word processing.
Ability to work collaboratively in a team environment.
Must pass a vision exam and be free of color blindness.
Correctable close-vision acuity equivalent to 20/20.
Must be medically cleared and physically capable of passing annual occupational health evaluations for respirator use, including a Powered Air-Purifying Respirator (PAPR).

Nice To Haves

Manufacturing, production, or packaging shop-floor experience.

Responsibilities

Operate manufacturing and packaging equipment to meet production standards while following GMPs and SOPs.
Complete line clearance, cleaning, inspections, and required documentation.
Observe and assist with basic machine setup and equipment troubleshooting.
Transport processing equipment, materials, supplies, and products needed for manufacturing and packaging.
Perform and document equipment challenges according to current procedures.
Conduct visual inspections of products, packaging, and production areas during line clearance, in-process checks, repackaging, and material reintroduction.
Identify equipment malfunctions, product defects, and process issues, and communicate them for timely resolution.
Complete process-related documentation promptly and accurately in accordance with data integrity requirements and Good Documentation Practices.
Organize, clean, and maintain the designated work area, including housekeeping, material segregation, and proper gowning.
Conduct operations in accordance with cGMP, site SOPs, divisional policies, and applicable health and safety policies.
Use proper gowning procedures and safety equipment, report unsafe conditions, and participate in safety investigations.
Identify and report compliance, environmental, safety, and process deviations and escalate them to appropriate personnel.
Complete EHS and quality-related compliance training in a timely manner.
Collaborate with peers and employees across the organization to achieve company, site, and departmental goals.
Participate in process-improvement projects, safety and housekeeping walkthroughs, 5S, GEMBA, and other required operational or quality initiatives.
Participate in projects to improve manufacturing and packaging equipment functionality and processes.