Associate Technical Writer
Vestmark, Inc.•Wakefield, MA
•$65,000 - $75,000•Hybrid
About The Position
The Associate Technical Writer is part of a team responsible for producing most client-facing documentation such as Online Help, Release Overviews, and Bug Fix Notes, as well as documentation for internal use.
Requirements
- 1-3 years of experience writing technical documentation for software products
- Experience with single-source documentation authoring tools such as MadCap Flare
- Outstanding communication, interpersonal, and research skills
- Sharp analytical and problem-solving skills
Nice To Haves
- Experience with financial software, fintech, and using AI tools for research a plus.
- Familiarity with basic principles of investing
- Familiarity with software development and testing processes
- Familiarity with source control systems and issue-tracking systems such as Jira, GitHub and Confluence
- Experience scripting and building training videos as needed
Responsibilities
- Document system features for all products in Online Help and monthly release overviews, coordinating reviews with the Product and Engineering teams.
- Write client-facing external bug fix (release) notes for monthly releases, coordinating reviews with the Engineering and QA teams.
- Produce and maintain client upgrade documentation packages for individual client environments, coordinating with the Client Delivery team.
- Write and produce the company’s internal monthly newsletter.
- Provide internal writing support for special projects across the company.
Benefits
- company-paid medical premiums of 90%
- a competitive time-off program
- other variable compensation, if eligible
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
