Associate Technical Program Manager

Guidewire Software

About The Position

We are seeking an Associate Technical Program Manager to join the team, operating at the intersection of Engineering, Customer Success, and cross-functional teams. This individual will be working with Engineering teams, Technical Account Managers, Security, SRE, and GGS teams. This candidate plays a critical role in ensuring the successful and timely delivery of cloud operations projects aligned with Guidewire goals and priorities. The Associate TPgM will serve as a trusted partner driving alignment on priorities, owning execution plans, and proactively identifying and removing roadblocks to delivery. This person is fully accountable for end-to-end delivery, from planning, and risk mitigation, ensuring outcomes meet both technical and business objectives. The primary objective will be to manage small technical projects for Guidewire Cloud. These initiatives encompass a wide spectrum of critical areas, including but not limited to, building and optimizing cloud infrastructure, onboarding new customers, enforcing the cloud compliance standards and executing decommission strategies. Their expertise will help to apply company policies and procedures to resolve a variety of issues, being able to determine a course of action based on guidelines and defined processes. This role requires a technical background, good communication skills, and the ability to exercise judgment within defined procedures and practices to determine appropriate action. The ideal candidate thrives in a dynamic environment, applies learned techniques, contributes bringing structure to ambiguity, and is passionate about innovation and execution excellence.

Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field.
Master's degree.
Minimum 1 year of experience managing small projects.
Experience leading projects using Cloud Technologies.
Understanding of agile tools and concepts.
Proficient communication and interpersonal skills.

Nice To Haves

Knowledge of Guidewire Cloud is a plus.
Professional Program/Project Management certifications a plus.
Familiarity with Jira, Confluence, Monday, Aha, or other project tracking and reporting tools is a plus.

Responsibilities

Manage small projects from start to finish independently, being responsible for the scope, complexity and impact, driving execution plans, and ensuring delivery meets business outcomes.
Coordinate work between 2–3 related functional areas, working closely with Engineering, Customer Success and internal teams to ensure successful project execution.
Identify common risks and define a remediation plan aligning the different stakeholders to make data-informed decisions.
Build and maintain basic project schedules, highlighting key tasks, milestones, and dependencies across projects, teams, and systems.
Provide meeting notes for the team and regular updates of the project health for the key stakeholders and sponsors.
Work with senior TPgMs on the coordination of dependencies, blockers or risks ensuring alignment on priorities, timelines, and deliverables throughout the project lifecycle.
Assess the effectiveness of existing processes and suggest small tweaks to save time.
Onboard new teammates and turn repeat questions into quick guides.