Associate - Tech Risk & Control

American ExpressPhoenix, AZ

About The Position

Global Infrastructure (GI) provides the foundational platforms and services that enable reliable, secure technology delivery across the enterprise, working across multiple teams and domains to keep the environment resilient and well controlled. Cross Platform Delivery (CPD) is Global Infrastructure’s thin, cross-GI orchestration layer connecting work that spans platforms and teams to enable consistency, transparency, and enterprise credibility without duplicating line ownership. As an Associate Technology Risk Manager in CPD, you will orchestrate delivery of cross GI risk artifacts, such as MAPs, OREs, and PSRs, when inputs span multiple teams or responsibility is unclear. The role supports the Director by coordinating ownership, actions, and escalation paths with ETS Governance & Control partners so GI delivers a single, consistent narrative and on-time updates without taking on risk/control ownership or remediation execution.

Requirements

  • Orchestrate delivery of cross GI risk artifacts, such as MAPs, OREs, and PSRs, when inputs span multiple teams or responsibility is unclear.
  • Coordinate ownership, actions, and escalation paths with ETS Governance & Control partners.
  • Deliver a single, consistent narrative and on-time updates.
  • Synthesize inputs across teams into one clear view of risk, progress, and priorities.
  • Clarify ownership, decision points, and escalation paths for cross-GI risk initiatives.
  • Improve the quality, completeness, and consistency of GI risk artifacts and updates.
  • Produce oversight-ready risk narratives that connect issues, events, controls, and remediation.
  • Highlight trends, concentrations, and cross-cutting dependencies.
  • Escalate when delivery is at risk.

Responsibilities

  • Drive a consistent GI technology risk posture by synthesizing inputs across teams into one clear view of risk, progress, and priorities.
  • Clarify ownership, decision points, and escalation paths for cross-GI risk initiatives where accountability is potentially distributed or unclear.
  • Improving the quality, completeness, and consistency of GI risk artifacts and updates leverage within GI and across the enterprise.
  • Produce oversight-ready risk narratives that connect issues, events, controls, and remediation into an accurate, enterprise-aligned story.
  • Enable timely decisions by highlighting trends, concentrations, and cross-cutting dependencies, and by escalating when delivery is at risk.
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