Associate Tech Editor CVG-3724

Mitchell 1 Group•San Diego, CA

20d•$22 - $25•Onsite

About The Position

The Associate Tech Editor researches, develops, and edits commercial vehicle diagnostic, labor, and repair information for inclusion in the Commercial Vehicle Group product line. The role works under the direction of a Senior Editor and uses Mitchell1’s Content Management System to compile and verify technical information in accordance with established guidelines. This is a full-time, in-office position at the company’s San Diego headquarters.

Requirements

High school diploma.
At least one year of recent hands-on commercial vehicle industry experience, emphasizing diagnosis.
Sufficient commercial vehicle knowledge to determine information relevant to diagnostic and repair procedures.
Knowledge of current commercial vehicle systems, diagnostic methods, and repair procedures.
Understanding of OBD II and SAE J1939, J1587/1708 fault-code standards and fault-code structure.
Ability to prioritize and organize.
Strong verbal and written communication skills.
Proficiency with a PC and the standard Microsoft Office suite.
Ability to work with minimal supervision.
Understanding of Extensible Markup Language (XML).
Experience with Microsoft Word, Excel, Outlook, and Access.
Completion of at least one college-level English writing course or equivalent.

Nice To Haves

Associate degree or Vo-Tech certificate emphasizing commercial vehicle diagnostics and repair.
ASE Medium/Heavy Truck certification.
ASE Automotive Truck certification.

Responsibilities

Under the supervision of a Senior Editor or Team Lead, use Mitchell1’s Content Management System to research and compile diagnostic, repair, and other relevant data, verifying technical accuracy and consistency within established guidelines.
Use knowledge of current commercial vehicle repair and diagnostics to identify information relevant to writing diagnostic and repair procedures.
Maintain established productivity standards while meeting acceptable quality levels.
Contribute in a team environment toward organizational objectives communicated by the Managing Senior Editor or Senior Editor.
Provide customer service related to diagnostic and repair data as required.
Maintain knowledge of related competitive products.
Suggest CVG product improvements or enhancements in response to customer input or knowledge of user needs.
Prepare and submit project status reports for assignments as requested.
Maintain a professional and cooperative attitude within the CVG Editorial Department and across Mitchell1 departments.
Achieve and maintain working knowledge of current commercial vehicle applications.