About The Position

The Associate Systems Engineer (HPE Aruba & HPE Juniper) for our CCA (Caribbean Central America) Organization identifies and develops technical solutions that support the customer and partner sales strategy. This role builds and maintains trusted relationships across assigned accounts by delivering solution guidance that aligns to business objectives and achieves growth and profitability targets. TD SYNNEX is the partner that helps unlock business results for all. Candidates from Guatemala, EL Salvador, Honduras & Nicaragua are encouraged to apply.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 3+ years of relevant experience in network engineering and/or pre-sales for enterprise networking (switching, routing, wireless, security).
  • Proficient in English (B2 or higher) required; Spanish is a plus.
  • Strong working knowledge of assigned product/service lines with the ability to expand across the broader portfolio.
  • Experience supporting small to mid-size accounts of moderate complexity; operates with light supervision and strong self-direction.
  • Demonstrated ability to build customer relationships, influence outcomes, and deliver value-added solutions.
  • Excellent communication, presentation, and documentation skills; strong organizational and time-management capabilities.
  • Commitment to continuous learning and maintaining relevant vendor certifications.

Nice To Haves

  • 3+ years’ commercial experience desired.
  • Master’s degree in Engineering, Computer Science, IT, or Business is a plus.
  • Relevant certifications preferred: Aruba (e.g., ACNA/ACNP) and/or Juniper (e.g., JNCIA/JNCIS-ENT); ITIL Foundation or equivalent is a plus.

Responsibilities

  • Serve as the subject matter expert for assigned brands, solutions, and offerings across wired, wireless, and network security use cases.
  • Partner with Account Managers to execute customer growth plans: lead discovery, design architectures, build BOMs/quotes, and support competitive positioning to drive technical closure.
  • Create demand through enablement and evangelism: coordinate workshops, webinars, demos/POCs, and resource awareness with customers, partners, and suppliers.
  • Analyze and report program performance for assigned accounts (pipeline, win/loss, adoption); share insights and next-step strategies with the AM and leadership.
  • Maintain current knowledge of product roadmaps, competitor landscape, and customer trends; develop and manage productive field relationships with supplier teams.
  • Ensure adherence to company policies, data security standards, and vendor program/compliance requirements.
  • Perform other duties as assigned.
  • Represents the company to the customer and the customer to the company in all sales-oriented activities.

Benefits

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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