Associate System Administrator

Core & Main•Saint Louis, MO

1d•Onsite

About The Position

Maintains and supports the integrity of the operating system environment and various computer systems. Core & Main is a leader in advancing reliable infrastructure™ with local service, nationwide®. As a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. With over 370 locations across the U.S., the company provides its customers local expertise backed by a national supply chain. Core & Main’s 5,700 associates are committed to helping their communities thrive with safe and reliable infrastructure.

Requirements

Must be a minimum of 18 years of age or older
Must pass pre-employment assessment(s) if applicable
Typically requires BS/BA in a related discipline.
Generally 1-3 years of experience in a related field; certification is required in some areas
OR MS/MA and generally 1 year of experience in a related field.
Certification is required in some areas.

Nice To Haves

1 to 3 years of hands-on experience working in an end-user desktop support role or computer operations environment.
Experience with but not limited to OS, application support, system administration, job management/batch scheduling, error management/alert processing, log management review, job amends, job scheduling, research and diagnostics.
Ability to provide 24x7 on-call support.
Excellent problem solving & troubleshooting skills; self-motivator with strong written & verbal communication skills; team oriented.
Experience in a technical services/operations environment, providing customer service and managing multiple tasks.
Ability to provide 24x7 on-call support.
Experience with error management and alert processing.
Basic network knowledge with network monitoring, maintenance and oversight skills.
Experience with tools like UC4, RunMyJobs, etc. for job scheduling, management and maintenance of job schedules.

Responsibilities

Performs software installation, upgrades, and maintenance.
Applies necessary software fixes.
Monitoring systems and performance.
Performs problem determination.
Isolates problems within the infrastructure.
Monitors our infrastructure, scheduled jobs, logs, and events.
Remediation if possible and escalation as required.
Escalation includes opening of Sev1 and Sev2 events and tracking the event, root cause and prevention for recurrence.
Provides opportunities to execute changes for RFCs if engineers need assistance, etc.
Performs other duties and special projects as assigned.