Associate System Administrator

NWPX Infrastructure•Vancouver, WA

16d•Onsite

About The Position

The Associate System Administrator is responsible for assisting with the installation, configuration, maintenance, and support of the Company's server infrastructure, operating systems, and enterprise applications. Working under the guidance of senior IT staff, this position helps ensure systems remain secure, reliable, and available to support business operations. The Associate System Administrator also assists with routine system maintenance, user support, backups, documentation, and troubleshooting.

Requirements

Basic knowledge of Microsoft Windows Server operating systems.
Basic understanding of Active Directory administration.
Familiarity with Microsoft 365 administration is preferred.
Exposure to virtualization technologies such as VMware is preferred.
Basic understanding of networking concepts including DNS, DHCP, TCP/IP, and VPN connectivity.
Familiarity with backup solutions and disaster recovery concepts.
Strong troubleshooting and analytical skills.
Excellent customer service and communication skills.
Strong organizational skills with attention to detail.
Ability to learn new technologies quickly.
Ability to prioritize work and manage multiple tasks.
Ability to work independently and as part of a collaborative team.
Willingness to participate in after-hours maintenance when required.

Nice To Haves

Familiarity with Microsoft 365 administration
Exposure to virtualization technologies such as VMware
Microsoft Certified Fundamentals (AZ-900, MS-900, or similar)
CompTIA A+
CompTIA Network+
VMware VCTA or equivalent entry-level certification

Responsibilities

Assist in administering and maintaining VMware virtual servers and Windows Server environments.
Support Active Directory administration, including user accounts, group memberships, security permissions, and organizational units.
Perform routine server maintenance, operating system updates, and security patching.
Monitor server health, storage capacity, and system performance, escalating issues when appropriate.
Assist with backup and recovery processes and regularly verify successful completion of backups.
Support Microsoft 365 administration, including user account management and basic troubleshooting.
Assist with the maintenance of storage systems and server infrastructure.
Create and maintain technical documentation, system procedures, and configuration records.
Troubleshoot server, operating system, and infrastructure issues while working with senior team members to resolve complex problems.
Participate in system upgrades, hardware installations, and technology refresh projects.
Follow IT security standards and assist with implementing security best practices.
Maintain inventory of server hardware, software, and related assets.
Participate in an on-call rotation or after-hours maintenance as required.
Provide Level 2 support by assisting the Help Desk with escalated technical issues.
Assist with troubleshooting network connectivity and infrastructure-related issues.
Support endpoint security solutions, antivirus software, and system compliance initiatives.
Assist with disaster recovery testing and documentation.
Participate in IT projects and continuous improvement initiatives.
Perform other duties as assigned.