About The Position

The Boeing Company’s Boeing Global Services organization is seeking an Associate Supply Chain Specialist to support emergent customer requirements, including aircraft-on-ground (AOG) and hard-grounded aircraft situations. The role coordinates customer material and delivery requirements, monitors order status, communicates with customers and stakeholders, and works to identify solutions that support a quick return to service. The specialist reviews engineering data for alternative resolutions, helps suppliers identify constraints and mitigation plans, and supports collection and processing of supplier or customer information about products and services, including repair capabilities and capacity. The position uses multiple Boeing systems in a fast-paced, high-stress environment and requires adapting to changing demands while managing concurrent deadlines. The position is based in Everett, Washington. The role requires availability to work any shift; the listed shift is Shift 1. The position is not contingent upon a program award and does not require export-control status or a security clearance. Relocation assistance is not negotiable, and the employer will not sponsor employment visas.

Requirements

  • At least 1 year of experience working in supply chain.
  • Must be able to work any shift.
  • Experience with SAP or similar ERP systems.
  • Ability to work independently and collaboratively in a team environment.
  • Ability to work in a fast-paced environment and meet strict deadlines.
  • Ability to adapt to a fast-changing, high-stress work environment and manage multiple concurrent deadlines.

Nice To Haves

  • Customer service experience.
  • Bachelor’s degree or equivalent work experience.
  • Experience working as a Supply Chain Specialist.

Responsibilities

  • Coordinate activities needed to facilitate a quick return to service for emergent customer requirements, such as AOG situations.
  • Enter, track, monitor, and coordinate customer material and delivery requirements for emergent escalations.
  • Advise customers about order status, changes, or improvements for AOG and hard-grounded requirements.
  • Liaise with internal and external stakeholders to identify and drive solutions for customers with hard-grounded aircraft.
  • Review and interpret engineering data to identify alternative problem resolutions.
  • Support suppliers by identifying constraints and assisting with mitigation plans.
  • Assist in collecting and processing supplier and/or customer data about products or services, including repair capabilities and capacity.
  • Coordinate with multiple stakeholders to accomplish a common objective.
  • Assess and analyze customer escalations and formulate problem resolutions.
  • Use multiple Boeing systems to support AOG and hard-grounded requirements.

Benefits

  • Eligible employees may enroll in health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs providing paid and unpaid time away from work.
  • Competitive base pay and variable compensation opportunities.
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