Associate Supply Chain Specialist (Supply Chain Management)

Boeing•Seattle, WA

3d•Onsite

About The Position

Boeing Global Services (BGS) is looking for an Associate Supply Chain Specialist to join our team in Seattle, WA. This role involves coordinating activities to facilitate the quick return to service for emergent customer requirements, such as Aircraft On Ground (AOG) situations. The specialist will enter, track, monitor, and coordinate customer material and delivery requirements for emergent escalations, advising customers on order status and changes. A key part of the role is acting as a liaison between internal and external stakeholders to resolve hard-grounded aircraft situations, which may involve deciphering engineering data for alternate problem resolution. The position also supports suppliers by identifying constraints and assisting with mitigation plans, and involves collecting and processing supplier and customer data related to repair capabilities and capacity. The role requires assessing and analyzing customer escalations, formulating problem resolutions, and utilizing multiple Boeing systems in a fast-paced, high-stress environment with concurrent deadlines. The ideal candidate must be self-driven, able to ask questions in a team environment, and adaptable to change.

Requirements

1+ years of experience working in Supply Chain
Must be able to work any shift
Experience with SAP or similar ERP systems
Able to work both independently and also in a collaborative team environment
Able to work in fast paced environment while being able to meet strict deadlines.

Nice To Haves

Customer service experience
Bachelors degree or equivalent work experience
Experience working as a Supply Chain Specialist

Responsibilities

Coordinate the activities required to facilitate the quick return to service for emergent customer requirements (e.g. AOG)
Enters, tracks, monitors and coordinates customer material, delivery requirements for emergent escalations
Advises customers regarding order status, changes or improvements on AOG Hard Grounded requirements
Act as a liaison communicating with internal and external stakeholders to identify and drive a solution to support customer hard grounded aircraft situation.
Review and decipher engineering data for alternate problem resolution
Support suppliers by identifying constraints and assisting with mitigation plan
Assist in the collection and processing of supplier and/or customer data regarding products or services to include repair capabilities and capacity
Act as a liaison with multiple stakeholders to accomplish a common objective
Assess and analyze customer escalations and formulate problem resolutions
Uses multiple Boeing systems in a fast-paced environment for AOG Hard grounded requirements.
Able to adapt in a fast-changing and high-stress work environment.
Ability to manage multiple concurrent deadlines
Must be self-driven and able to ask questions in a team environment.