Associate Supply Chain Specialist

Boeing•Dallas, TX

1d•Onsite

About The Position

Boeing Global Services (BGS) is looking for an Associate Supply Chain Specialist to join our team in Dallas, TX. This position is responsible for working with customers, suppliers, and associated stakeholders to achieve solution delivery expectation in support of escalated requirements as part of our Boeing Global Services (BGS) Emergent Requirements Team. The ideal candidate will have the willingness to learn and strive to demonstrate a high degree of cross-functional collaboration and have a desire to provide world-class customer support. This will be a variable shift, indicating that the candidate will be responsible for working weekends from Friday to Sunday at 9:00 a.m. – 9:30 p.m. The training period for this position will be 4-6 months, including a schedule of Monday – Friday, from 7:00 a.m. to 3:30 p.m.

Requirements

1+ years of experience working with Supplier Management, Supply Chain, and/or Procurement practices and processes
1+ years of experience in customer support
Must be Willing to work variable shifts; including days, evenings, nights and weekends

Nice To Haves

Experience in aerospace support, supply chain management, & logistics planning
Experience with ERP and CRM systems, such as SAP and/or Salesforce
Basic proficiency in aerospace industry knowledge
Creative problem-solving skills
Basic technical and engineering background
Experience implementing process improvements and an applied understanding of Lean practices (e.g. Six Sigma)
Must be proficient utilizing the Microsoft Office Suite (Excel, Word, and PowerPoint)
Must have experience applying effective verbal and written communications skills including spelling, grammar, punctuation, form and style, proof reading and editing skills
Ability to travel 10% as needed

Responsibilities

Assess and analyze customer escalations and formulate problem resolutions
Coordinate the activities required to facilitate the quick return to service for emergent customer requirements (e.g. AOG)
Review and decipher engineering data for alternate problem resolution
Act as a liaison with multiple stakeholders to accomplish a common objective
Delegates tasks to manage workload
Engage in cross-functional communications to deliver concise and timely results
Support suppliers by identifying constraints and assisting with mitigation plans
Ability to manage multiple concurrent deadlines
Assist in the collection and processing of supplier and/or customer data regarding products or services to include repair capabilities and capacity
Able to adapt in a fast-changing and high-stress work environment