Substitute Positions - Adult & Youth Services

Greene County Public LibraryXenia, OH
Onsite

About The Position

To provide information services to adult and youth using print and electronic sources.

Requirements

  • Master of Library Science degree from an ALA accredited school or Bachelors degree from an accredited college required.
  • Ability to provide knowledgeable customer service to assist all library patrons in a timely manner; show tact and courtesy in relations with the public and other staff members.
  • Ability to communicate clearly and read printed and on-screen information.
  • Proven computers skills and ability to input information into an automated system.
  • Ability to multi-task, work in a fast paced environment and handle difficult situations.
  • Ability to handle routine problems under the guidance of supervisor and keep supervisor informed of departmental needs and concerns.

Nice To Haves

  • 1-3 years of Library and/or Customer Service experience strongly preferred.
  • Experience with reference service, including electronic retrieval preferred.

Responsibilities

  • Answers reference and reader's advisory questions from the public and conducts necessary research in various media, including electronic and Internet sources.
  • Instructs and aids library users in use of library and of reference tools; provides both one-to-one assistance and group presentations.
  • Troubleshoots all electronic resources and equipment in the department.
  • May assist with special programs.
  • May assist with weeding and/or collection development as needed.
  • Keeps abreast of information by regularly reading email, meeting minutes and staff website.
  • Performs tasks of lower level classifications as necessary.
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