Substitute Positions - Adult & Youth Services

Greene County Public Library • Xenia, OH

8d • Onsite

About The Position

To provide information services to adult and youth using print and electronic sources. The supervisor may require other related duties. These duties are nonessential functions of this position. Keeps abreast of information by regularly reading email, meeting minutes and staff website. Performs tasks of lower level classifications as necessary.

Requirements

• Ability to provide knowledgeable customer service to assist all library patrons in a timely manner; show tact and courtesy in relations with the public and other staff members.
• Ability to communicate clearly and read printed and on-screen information.
• Proven computers skills and ability to input information into an automated system.
• Ability to multi-task, work in a fast paced environment and handle difficult situations.
• Ability to handle routine problems under the guidance of supervisor and keep supervisor informed of departmental needs and concerns.

Nice To Haves

• 1-3 years of Library and/or Customer Service experience strongly preferred.
• Experience with reference service, including electronic retrieval preferred.

Responsibilities

• Answers reference and reader's advisory questions from the public and conducts necessary research in various media, including electronic and Internet sources.
• Instructs and aids library users in use of library and of reference tools; provides both one-to-one assistance and group presentations.
• Troubleshoots all electronic resources and equipment in the department.
• May assist with special programs.
• May assist with weeding and/or collection development as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level