Associate, Strategy Analyst

Capital One•Toronto, ON

1d•Hybrid

About The Position

At Capital One we’re laser focused on growth, and our Strategy Analysts are integral to moving us forward. You’ll combine deep data analytics with strategic decisioning to solve problems that actually move the needle. From day one you’ll have high ownership over your work and outcomes, seeing projects through from end to end. You’ll start in Product Strategy, and have the ability to rotate across the business to explore, learn new skills and ultimately carve your own career trajectory. This role is a masterclass in business leadership designed for those who are energized by what’s possible and who challenge themselves and their peers to think bigger, as we collectively work towards our global mission. As a Strategy Analyst, you’ll develop and apply analytical rigour, problem solving skills and critical thinking from day one. Embedded within a cross-functional team, you’ll bring your strategies to life from conception and analytical business case building to in-market delivery, measuring their impact through testing and monitoring, and ultimately being accountable for both customer and financial outcomes. You’ll spend time gathering and visualizing data, storytelling through presentations, collaborating with experts in areas like legal and technology, and influencing senior leadership on critical decisions. You’ll work with tools like SQL to query data, use spreadsheets and Python-based notebooks to organize it, and slides to present it, along with a number of other modern analytics tools. Working in an agile, cross-functional team you’ll also have the opportunity to learn from other job families like data scientists, process managers, and product owners. Our strategy analysts are deployed across all areas of our business - product design, fraud, customer acquisitions, customer management strategy, and more - and analysts over time get the opportunity to rotate to different areas of the business to help them build a well rounded understanding of our business. Here are a few of the ways our Strategy Analysts are helping people take control of their credit: Underwriting (Credit Policy & Valuations): Strategy Analysts are responsible for assisting in developing & maintaining statistical models and the associated credit policies that help us determine who we extend credit to. Analysts in the space perform analysis on credit performance to help influence how we update and optimize our models & policies. Fraud: Strategy Analysts are responsible for developing the defences and policies to mitigate fraud losses for Capital One, creating a safe and secure experience for our customers. Analysts in the space perform diligent monitoring to understand emerging fraud trends and propose actions to prevent fraudulent behaviour. Product Development: Strategy Analysts are responsible for developing the strategies to test and scale new financial product offerings. Analysts conduct market & customer research, and couple these insights with internal data modeling to propose new solutions for our customers. Analysts in this space work with process and technology experts to get new products in the hands of our customers, and iterate upon our offerings based on consumer reception. As a new Strategy Analyst, you’ll join the Canada Analyst Development Program (CADP), which takes place over your first year with us and involves hands-on training, a case competition, social and networking events, and more.

Requirements

Graduated with a Master's or Bachelor's Degree between 2024 and 2026 in Commerce, Finance, Marketing, Economics, Business Administration, Engineering, Mathematics, Statistics or a related field

Nice To Haves

Experience in basic coding and/or data visualization (e.g. SQL, Python, Tableau, QuickSight). If you know how to build models or write code, that’s awesome. If not, don’t worry as long as you have an interest in and aptitude for learning it.
Experience in analytical problem-solving.

Responsibilities

Perform modeling/analytics to assist new product and pricing strategies for various lending products.
Develop direct-to-consumer marketing strategy and initiatives to support business growth objectives.
Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies.
Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behaviour, creating risk models, and testing hypotheses using rigorous monitoring and analysis.